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BMW of Austin
Austin, TX
970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 970 reviews
December 27, 2018
Knowledgable and easy This is the 5th car I have purchased from BMW of Austin with this salesman. The salesman, Troy Massey, was knowledgeable of all aspects of the car. This is the 5th car I have purchased from BMW of Austin with this salesman. The salesman, Troy Massey, was knowledgeable of all aspects of the car. More
by DavidS
Employees Worked With
Troy Massey
December 26, 2018
Dealership was offering the very best new car incentives. BMW Austin location sales personnel and manager's Troy Massey and Mike Hanaway made my sale process extremely smooth and got all the devil in details BMW Austin location sales personnel and manager's Troy Massey and Mike Hanaway made my sale process extremely smooth and got all the devil in details including Car protection options etc. More
by Raj
Employees Worked With
Tom Massey and Mike Hanaway were the best manager and sales personnel
December 24, 2018
Quick Sale no Salesman BS I have bought 25+ cars in AUSTIN and this was one of the smoothest sales made. Less then 1hr from test drive to driving away. Great job BMW AUSTIN. I have bought 25+ cars in AUSTIN and this was one of the smoothest sales made. Less then 1hr from test drive to driving away. Great job BMW AUSTIN. Very professional and knowledgeable staff. Thanks Troy Massey and your team. More
by JM
Employees Worked With
Troy Massey and team.
December 21, 2018
BMW Austin customer This is my second X5 from BMW Austin. Troy knew exactly what I wanted from my first purchase and the transaction including paper work took about 30 This is my second X5 from BMW Austin. Troy knew exactly what I wanted from my first purchase and the transaction including paper work took about 30 minutes. Delivery from factory in about 4 weeks. Good service all around.. More
by JRS
Employees Worked With
Troy Massey
December 20, 2018
BMW Austin Customer Have bought 6 cars from BMW Austin/M. Hanaway. Would never go anywhere else for sales or service. We have become very good friends with Hanaway and Have bought 6 cars from BMW Austin/M. Hanaway. Would never go anywhere else for sales or service. We have become very good friends with Hanaway and other (sales, finance, and service) staff. Best car dealer I have ever worked with (and I have been buying cars since 1961! More
by Dor Brown
Employees Worked With
Mike Hanaway, Chris Reilly, Josh Wheelock, Brett Swanson, Ian Pillay, Chris Brice, Scott Liedtke, Penny Boos
December 20, 2018
Best place to buy a new BMW I’ve been buying BMWs here for over 20 years. They used to be the only option in Austin. But that’s not the only reason. They are ( worked with Troy M I’ve been buying BMWs here for over 20 years. They used to be the only option in Austin. But that’s not the only reason. They are ( worked with Troy Massey this time) dedicated to making the sale. They offer the best deal, no haggling. Troy and I worked mostly via email. He was friendly, efficient and kept me informed regarding the delivery of my car, since I ordered it. The new dealership in town doesn’t do that. More
by Bmw gal
Employees Worked With
Troy Massey
December 17, 2018
Customer focused dealership with very competitive pricing Purchased our second BMW from Mike Hanaway at BMW Austin. Mike was responsive, direct, and enjoyable to work with. Not a lot of time wasted going ba Purchased our second BMW from Mike Hanaway at BMW Austin. Mike was responsive, direct, and enjoyable to work with. Not a lot of time wasted going back and forth or overselling which was a pleasant change in the process of buying a car. They even stayed late the night before Thanksgiving to deliver the car to me. Would highly recommend Mike and the BMW Austin team. More
by Dave G
Employees Worked With
Mike Hanaway
December 17, 2018
Charlie Baze assistants with grace and professionalism Words can not express our gratitude for Charlie’s grace and accuracy of what we wanted. He took care of us like family. He is a great attribute to you Words can not express our gratitude for Charlie’s grace and accuracy of what we wanted. He took care of us like family. He is a great attribute to your team More
by Wideglide04
Employees Worked With
Sean Weaver
December 17, 2018
Great experience I had a great experience buying a car here. The staff was friendly and helpful. I recommend visiting this dealership if you are in the market for a I had a great experience buying a car here. The staff was friendly and helpful. I recommend visiting this dealership if you are in the market for a new car. More
by JSweeney
Employees Worked With
Charlie Baze , Sean Weaver
December 16, 2018
Got me a great car but even better experience! BMW’s reputation as the premier luxury vehicle is second to none, but the team at BMW of Austin is the real story. These guys provided me the best car BMW’s reputation as the premier luxury vehicle is second to none, but the team at BMW of Austin is the real story. These guys provided me the best car buying/car leasing experience ever. If you think you can’t afford the ultimate driving machine, think again. Ask Troy Massey! More
by Redraider94
Employees Worked With
Curt Imber, Troy Massey, Josh Wheelock
