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BMW of Austin
Austin, TX
970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 970 reviews
October 14, 2018
Awesome service! This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase as easy as possible. More
by Pbecker63
Employees Worked With
Mike Hanaway
October 13, 2018
Very pleased with sales and service at BMW of Austin We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed profess We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed professional who has made sure our experience with each purchase was exceptional. The service staff, after the sale, have provided courteous, timely, and effective care for all of my BMWs. I've never been tempted to go anyplace else. More
by LloydBarnstaffLloyd
Employees Worked With
Mike Hanaway.
October 12, 2018
excellant experience Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. i have p More
by jmhood42
Employees Worked With
Mike Hanaway
October 11, 2018
Best dealership in Austin I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the bes I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the best prices. Mike Hanaway efficiently answered by questions and concerns. If you are looking for a new BMW, don't pass up an opportunity to visit BMW of Austin. More
by Jones
Employees Worked With
Mike Hanaway & his assistants
October 02, 2018
Best Car Buying Experience and Dealership Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austi Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austin and if I could afford more I would buy a few more. I'm sorry they do not sell trucks because I need one and BMW sales and service are second to none. I have purchased other non-BMW cars from other dealers in town and you figure out pretty quickly the meaning of customer service when you go for your first service and BMW never disappoints. If they do, Penny Boos is there to make it all right although Kyle Clark takes good care of me. If you have never owned or driven a BMW, you are missing the best driving and ownership experience one can. More
by BMW Lover
Employees Worked With
Mike Hanaway
September 30, 2018
BMW Austin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the busin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the business. More
by BMWAustin740
Employees Worked With
Troy Massey
September 29, 2018
Mike Hanaway is the best BMW Sales Executive at BMW of Austi We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, knowledgable and attentive. Mike and the entire team was awesome, we will always recommend Mike and team to all family and friends. Thank you Mike I'm still enjoying my new car. More
by Sandy10
Employees Worked With
Ian and Brett Sorence, Sean Weaver
September 28, 2018
Highly recommend BMW of Austin and Charles Emmanuel Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really going out of his way to make sure you get exactly what you want and enjoy the driving with bmw vehicle. More
by Nicole
Employees Worked With
Charles Emmanuel
September 24, 2018
Highly recommend BMW of Austin and Troy Massey Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making. I highly recommend Troy, Josh, Ian and this dealership. I love my new BMW! Thanks Troy! More
by 1234321
Employees Worked With
Troy Massey
September 23, 2018
Unparalleled service for over 15 years Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire service support team - are unfailingly professional, polite, and caring. How many companies keep service advisers that long these days? I'm treated with kindness, thoughtfulness and amazing product knowledge every single time I visit. It is never an inconvenience to go BMW of Austin - with their comfortable waiting area, theater, coffee and refreshment bar ( and massage chairs!) I don't mind waiting, and besides- if my service/repair takes a while, I get to drive a gorgeous brand new loaner. What fun! You will not find a more conscientious and capable car dealership/service center in the US better than these guys. BMW is an ultimate driving machine - BMW of Austin are the ultimate Service Center. More
by aggiemom
Employees Worked With
Andy Hathaway, Scott Liedtke, Troy Massey
