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BMW of Austin
Austin, TX
986 Reviews
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Showing 986 reviews
October 02, 2018
Best Car Buying Experience and Dealership Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austi Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austin and if I could afford more I would buy a few more. I'm sorry they do not sell trucks because I need one and BMW sales and service are second to none. I have purchased other non-BMW cars from other dealers in town and you figure out pretty quickly the meaning of customer service when you go for your first service and BMW never disappoints. If they do, Penny Boos is there to make it all right although Kyle Clark takes good care of me. If you have never owned or driven a BMW, you are missing the best driving and ownership experience one can. More
by BMW Lover
Employees Worked With
Mike Hanaway
September 30, 2018
BMW Austin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the busin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the business. More
by BMWAustin740
Employees Worked With
Troy Massey
September 29, 2018
Mike Hanaway is the best BMW Sales Executive at BMW of Austi We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, knowledgable and attentive. Mike and the entire team was awesome, we will always recommend Mike and team to all family and friends. Thank you Mike I'm still enjoying my new car. More
by Sandy10
Employees Worked With
Ian and Brett Sorence, Sean Weaver
September 28, 2018
Highly recommend BMW of Austin and Charles Emmanuel Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really going out of his way to make sure you get exactly what you want and enjoy the driving with bmw vehicle. More
by Nicole
Employees Worked With
Charles Emmanuel
September 24, 2018
Highly recommend BMW of Austin and Troy Massey Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making. I highly recommend Troy, Josh, Ian and this dealership. I love my new BMW! Thanks Troy! More
by 1234321
Employees Worked With
Troy Massey
September 24, 2018
Unparalleled service for over 15 years Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire service support team - are unfailingly professional, polite, and caring. How many companies keep service advisers that long these days? I'm treated with kindness, thoughtfulness and amazing product knowledge every single time I visit. It is never an inconvenience to go BMW of Austin - with their comfortable waiting area, theater, coffee and refreshment bar ( and massage chairs!) I don't mind waiting, and besides- if my service/repair takes a while, I get to drive a gorgeous brand new loaner. What fun! You will not find a more conscientious and capable car dealership/service center in the US better than these guys. BMW is an ultimate driving machine - BMW of Austin are the ultimate Service Center. More
by aggiemom
Employees Worked With
Andy Hathaway, Scott Liedtke, Troy Massey
September 20, 2018
Great sales & financing experience Troy & Josh we’re amazing. Really went out of their way to make sure I had a great sales experience. Highly reccomend them to new clients. I have w Troy & Josh we’re amazing. Really went out of their way to make sure I had a great sales experience. Highly reccomend them to new clients. I have worked with both on several purchases & they always go out if their way to make sure all is perfect. More
by Sandy Senter
Employees Worked With
Troy Massey & Josh wheeler
September 16, 2018
Easiest car buying experience We recently purchased our BMW with Troy Massey and must say that this was the easiest car buying experience. Not only is Troy prompt with responses a We recently purchased our BMW with Troy Massey and must say that this was the easiest car buying experience. Not only is Troy prompt with responses and knowledgeable, he does what he can to work with his clients and goes above and beyond as a sales consultant. Andrew, the BMW genius, was also great and extremely helpful. We had our two little ones, a toddler and an infant, and even our little ones were entertained at the dealership due to their charm. Before purchasing, like any other buyer, we researched the market and upon speaking with multiple dealerships, BMW of Austin was by far the most prompt and easiest to worth with. With that said, when the time comes to purchase another vehicle, BMW of Austin would be our first choice. If you're in the market for a BMW, we highly recommend BMW of Austin. Thank you Troy, Andrew and BMW of Austin for the great experience! More
by YKL
Employees Worked With
Troy Massey
September 14, 2018
Excellent inventory, excellent service I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealer I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealerships and their online inventory, I came across BMW of Austin and boy am I glad I did. They had several models in stock not to mention the one I ultimately chose. I was able to easily get in touch with their internet sales manager and he was excellent. I got the exact car, trim level etc that I wanted And he was very informative and helpful. I would definitely recommend BMW if Austin to anyone In the market and I look forward to continuing my relationship with them. More
by Ayarritu07
Employees Worked With
Mike Hanaway
August 30, 2018
I'll be back! Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience perfect! Thanks guys!! Brian A More
by Brian A
Employees Worked With
Troy Massey and Josh Wheelock
