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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

April 18, 2018

A great sales/customer experience The moment I walked into the dealership, Mike Hanaway greeted me and was generous with both his time and understanding of my needs. From the beginning More

by randallamorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
April 12, 2018

Mike Hanaway at BMW of Austin Mike Hanaway 512-343-3514 can find you the car that is right for you. And he will take care of you and make buying easy. He has helped me find and get More

by Whitecotton B A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
March 24, 2018

A monopoly that doesn’t act like one! BMW Austin pretty much has a monopoly in Austin - but they sure don’t act that way! I’ve now bought 3 BMWs from Troy Massey and have experienced abso More

by Tom Woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Josh Wheelock
March 24, 2018

Buying our new BMW X5 Troy Massey was great to work with. I Feel we were able to negotiate a good deal for our new BMW x5. Would recommend BMW of Austin and Troy Massey to More

by Janette B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Sean Weaver
March 22, 2018

2018 X5 Thanks to Troy Massey, BMW of Austin for his patience and guidance as we went through the car buying process again. When we couldn’t find just what w More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
March 13, 2018

professional dealing with salesmen.Troy Massey Troy Massy was a pleasure to deal with-helped set up bmw genius.Would recommend Troy Massey to friends buying a new car.Thank You More

by Smooth operator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
troy massey,Ian, andrew
March 09, 2018

Purchase of newX3 Mike Hanaway at BMW of Austin was so helpful and guided us through the ordering process and purchase of out new BMW, And we love the vehicle. More

by Sunny18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Andrew (technician for teaching us how to use electronics)
February 07, 2018

Very pleasant buying experience My salesman Mike Hanaway was very knowledgeable and helpful. Overall, it was a very good and pleasurable experience. Will definitely buy again from More

by sela4sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
February 03, 2018

Great service While service is great, a special tip of the hat to Mike Hanaway, Internet Sales Manager, who always makes it easy to buy BMW over any other vehicle. More

by BMW FAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Sean Weaver
January 21, 2018

Troy Massey took care of me I bought my BMW on the last day of the year. Although it was probably the busiest day of the year, Troy took a lot of time with me. He did multiple co More

by NewX3owner
Recommend Dealer
Yes
Employees Worked With
Troy Massey
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