
BMW of Austin
Austin, TX
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Great experience -- friendly helpful sales team that was low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market. low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market. More
This was a real pleasure to do business with this dealership. I have already recommended it to 3 other people and I normally do not do that. I actually walked out with my new car with a lot less pay dealership. I have already recommended it to 3 other people and I normally do not do that. I actually walked out with my new car with a lot less payment than I was expecting. The staff worked very hard to make this all happen and I am very grateful. As a single woman I as very apprehensive about the whole process and that was quickly erased. Thank you all so much. More
Our new BMW car buying experience couldn't have been better. From start to finish-Troy our sales associate, made our experience enjoyable. He emailed us the tracking info to watch our car through the pr better. From start to finish-Troy our sales associate, made our experience enjoyable. He emailed us the tracking info to watch our car through the production process from Germany to dealership, he kept us updated with information to help us and kept the excitement flowing. At time of picking up our new car, Troy and all other personnel were friendly, informative, and professional. Best customer service! More
I recently purchased a BMW sedan from Troy Massey at BMW Austin. What a great experience it was, start to finish...far exceeding my expectations. I can give nothing but my highest recommendation to Troy a Austin. What a great experience it was, start to finish...far exceeding my expectations. I can give nothing but my highest recommendation to Troy and the entire BMW Austin team. We have been a Toyota/Lexus for 25+ years...our loyalty is now with our friends at BMW Austin! Brett Panter More
Excellent Dealership! I just bought a car from BMW of Austin and it was the best car-buying experience I have ever had. Jay Lafolette was great to work with and made everything from the pre-approval proc Austin and it was the best car-buying experience I have ever had. Jay Lafolette was great to work with and made everything from the pre-approval process all the way to signing the contract as seamless as possible. I will definitely buy from this dealership again! And, I'm referring them to everybody I know. More
I was ae to do everything via Internet! When I showed up to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! More
I have bought 15 cars, 5 of which have been BMWs. I just bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was lookin bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was looking for a black 2012 550i with the oyster/black interior and the MSport package. I found it on BMW Austin's website. I called the dealer contact, Larry Stenson, got the info I needed, told him I was ready to buy that day and wanted the best price (I, like everyone else, hate haggling). Larry gave me the price, which I immediately knew was fair from my months of research. I hopped on a plane to Austin and took a cab to BMW Austin. 1.5 hours later I was driving my new car home to Houston. The process was efficient, including the new car walk through, financing, etc. BMW Austin appreciated and valued my business. There are 4-5 BMW dealers in Houston. However, I will buy my next BMW from Larry Stenson at BMW Austin. More
Troy Massey was extremely helpful and knowledgeable. We went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found t went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found that this was the route to go. It was an awesome experience and we can definitely be counted on being repeat customers. More
I recently bought a pre-owned BMW from this dealership and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town f and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town for 10 days before i could come in and complete the transaction. The dealership held the car for me, no questions asked. This was my second purchase, and my sister has also recently purchased from the same dealership-we are both very happy. We also spent a good amount of time researching pre-owned values as well as trade-in values, so we know we got a fair price. I also like the service department. They are trustworthy and call it like it is. I may be a female but I am not a dumb broad. In fact, I do my research and am skeptical. They treated me with courtesy and respect. I would recommend this dealership. Go See Jay Lafollette in Pre-owned and Thad Tucker in Service. More