Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
1,050 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,050 reviews
April 26, 2025
BMW of Bakersfield has the best service department that I have ever been in contact with! Great communication and the service is elite! have ever been in contact with! Great communication and the service is elite! More
by HORDMC
Verified CustomerEmployees Worked With
April 25, 2025
Roger was a big help to me. I was happy with the speed in which my vehicle was ready. I was happy with the speed in which my vehicle was ready. More
by loveleadpink
Employees Worked With
April 25, 2025
The overall experience was smooth and efficient. We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! More
by annieghome
Employees Worked With
April 24, 2025
The service was great as always and the inspection video was great as well. Thank you. was great as well. Thank you. More
by FRED76
Employees Worked With
April 24, 2025
Excellent service, I wanted a local dealership with easy customer service. Thank you for making it easy and straight to the point with purchasing a vehicle. customer service. Thank you for making it easy and straight to the point with purchasing a vehicle. More
by PATRICIAOESCH
Employees Worked With
April 21, 2025
Samantha in service was the best. I highly recommend dealing with her for any service needs. Thanks again Samantha. I highly recommend dealing with her for any service needs. Thanks again Samantha. More
by JOHNHODRICK1
Employees Worked With
April 21, 2025
Dealership is friendly, helpful and knowledgeable. Any questions were always addressed in honesty and were helpful. Any questions were always addressed in honesty and were helpful. More
by DPEREIRA2
Employees Worked With
April 18, 2025
They know a job very well Scott is very professional So is Amber keep up the good work is Amber keep up the good work More
by JWILLIAMS950602000
April 18, 2025
Scott in Service is the BEST! He has been my service advisor for years and always does and excellent job. He is kind, respectful, amazing at what he does. AND, always explains He has been my service advisor for years and always does and excellent job. He is kind, respectful, amazing at what he does. AND, always explains things in terms that I can understand. A 5 Star review because of Scott! More
by marlene14
Employees Worked With
April 18, 2025
So everything went well up until I left the lot and I had a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hol a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hold off on that for now. So conveniently I had a flat tire once I left the lot and I did not turn my car in that way. Needless to say I went somewhere else to get new tires and they was much cheaper than $2000. I don’t appreciate being fooled with and tricked into buying new tires it’s tacky and it’s petty and you guys should do better to your clientele More
by Erica G
Employees Worked With
