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BMW of Bakersfield

Bakersfield, CA

4.7
1,020 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,020 reviews

March 15, 2025

Great Service provided by Roger in the service department.. my BMW I4 needed a heater repair he made it easy and quick return my heater works great now! More

by breeroush2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Great service always and all the time. I will see you again next year. Xx More

by KATDAVIS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

My overall experience was great. I called first speak with Jose Ramirez got a price for the vehicle, then I come directly to see it in person. The sales person Motar Ali help me out More

by mena197
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Motar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Always excellent service. Professional, courteous on time service. Great work. Car always returned shiny and clean. More

by KATTYMOUSE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Both Sam and Roger were excellent in their communication and quality of service. The service center is great. More

by Jessica Mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Scott was great! He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a time More

by BEAUTY439
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

The dealership was great! They were friendly, knowledgeable, and service-oriented. They were able to locate me the vehicle that I desired. More

by mcato7267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tallant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I took in my vehicle for a noise from the AC and it was repaired right away. Amanda was very helpful and kept in contact with me with updates on my vehicle the entire time. More

by YESENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Roger was my service rep. Excellent customer service! The car was returned with work completed and car washed. The video was very helpful! More

by CORNFORTHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I was provided with prompt and excellent service during a routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary cof More

by jc_sjfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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