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BMW of Bakersfield
Bakersfield, CA
1,006 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,006 reviews
January 08, 2025
I have worked with BMW of Bakersfield for a few decades and have not once been disappointed with the people, service and, of course, the cars. My experience with the service department has always been po and have not once been disappointed with the people, service and, of course, the cars. My experience with the service department has always been positive and my service manager Scott, provides "best of class" service. More
by phil.fontes
Verified CustomerEmployees Worked With
January 08, 2025
BMW Bakersfield provides excellent customer service, timely repair, professional installation, knowledgeable insight and excellent communication. Thank you for providing several years of expertise! timely repair, professional installation, knowledgeable insight and excellent communication. Thank you for providing several years of expertise! More
by carchuleta5150
January 08, 2025
Sam was great and communicated very well. We appreciate the wonderful customer service. We know we are in good hands. We appreciate the wonderful customer service. We know we are in good hands. More
by SCOTKIMBLE13
January 07, 2025
Super fast service, also appreciate the communication throughout my service needs! Thank you for your great service throughout my service needs! Thank you for your great service More
by DIR817.DR
Employees Worked With
January 07, 2025
Sam in service is the best. She makes everything so easy and nothing is a hassle. She makes everything so easy and nothing is a hassle. More
by Shawncull
Employees Worked With
January 07, 2025
Emmanuel was very friendly and helpful. My car was serviced and a few more items were replaced. . I received my car in a timely fashion. My car was serviced and a few more items were replaced. . I received my car in a timely fashion. More
by STARBUCKJENNIFER
Employees Worked With
Emmanuel
January 06, 2025
Excellent thank you. Staff was professional and helpful and attentive to our needs and questions. Staff was professional and helpful and attentive to our needs and questions. More
by EJHIM
Employees Worked With
January 05, 2025
Great friendly service. Keep me up to date with progress while I waited. Will come back for service again. Keep me up to date with progress while I waited. Will come back for service again. More
by stat6666
Employees Worked With
January 05, 2025
Mazen was knowledgeable, professional and friendly. Roshan Daniel was kind and efficient. The product specialist was exceptional and did a great job explaining all the technology in the vehicle. Overal Roshan Daniel was kind and efficient. The product specialist was exceptional and did a great job explaining all the technology in the vehicle. Overall, a great experience. More
by josephcummins49
January 04, 2025
Dropped off car for oil change at my 9:15am appt and car wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! More
by tymadcourt
Employees Worked With
