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BMW of Bakersfield

Bakersfield, CA

4.6
114 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 114 reviews

May 08, 2018

Elie is the best Elie and Christophe went out of their way to make the impossible possible. I recommend everyone to go see Elie. They are the best at what they do. I w More

by EricaS8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christophe Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

BMW of Bakersfield responded

Hello Erica, This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Elie and Christophe provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your BMW of Bakersfield team

May 07, 2018

Hector at BMW is AMAZING! I’ve been looking for a car. Been shopping around all the dealerships. Totally confused. I walked up to the BMW dealership. Saw a man and asked hi More

by KEdwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
May 07, 2018 -

BMW of Bakersfield responded

Hello Kedwards. This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Hector provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your BMW of Bakersfield team

May 01, 2018

Excellent The personnel are really wonderful and they really help and understand you this is our 3rd lease bmw we love this vehicle excellent job thanks bmw More

by Chila123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
May 07, 2018 -

BMW of Bakersfield responded

Chila123. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience. Have a wonderful day! 
 -Your BMW of Bakersfield Team

April 16, 2018

Good price nice people He was waiting for me in a golf cart with the keys in his hand when I showed up very very nice guy. Came down on price to where I wanted to be More

by Judd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
Apr 17, 2018 -

BMW of Bakersfield responded

Hi Judd. Thank you for taking the time to leave a review for us at BMW of Bakersfield, we're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

April 14, 2018

Atienden muy bien Exelente servicio muy amables me encanto que me atendieran en espanol muchas gracias exelente auto . muy amable la persona que me ayudo en la compra More

by Jose Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
Apr 17, 2018 -

BMW of Bakersfield responded

Jose Lopez. Nos da mucho gusto saber que tuvo una muy Buena experiencia con Hector, en BMW de Bakersfield la satisfaccion de nuestros valiosos clientes es nuestra prioridad. Muchas felicidades con su Nuevo BMW X1. Aqui la esperamos en su proxima visita.

April 07, 2018

Friendly environment Cody helped me get a good deal on my trade in car and made sure I get comfortable about the car I chose. I would definitely recommend coming even if y More

by Omar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

BMW of Bakersfield responded

Hello Omar. This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Cody provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your BMW of Bakersfield team

February 25, 2018

BMW Sales The Staff that assisted us was friendly, patient & very good at what he was doing. I just felt the prices of the cars was so high. More

by MagandaAko2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Mar 23, 2018 -

BMW of Bakersfield responded

MagandaAko2017. Thank you for taking the time to leave a review for us at BMW of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

February 24, 2018

A Great Experience Very helpful, knowledgeable, and respectful with the customers needs as the main priority . The second purchase of a BMW in a lifelong continuance. Th More

by Cassott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Mar 23, 2018 -

BMW of Bakersfield responded

Cassott. Thank you for taking the time to leave a review for us at BMW of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

January 16, 2018

Exceptionally convenient. Jessica delivered the most convenient car buying experience imaginable! She was informative, prompt, and responsive. The whole process was easy and I More

by JAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Jessica Popoy
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Jas. Thank you for your kind words about Jessica and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your BMW of Bakersfield team

January 16, 2018

Cody at BMW was incredible!! My wife and I are wanting a fully loaded 7 series and Cody was able to answer all of my questions with ease. It has been many years since I was greete More

by Dmarkendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Dmarkendorf. Thank you for taking the time to review BMW of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your BMW of Bakersfield team

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