Back

BMW of Bakersfield - Service Center

Bakersfield, CA

4.8
160 Reviews

160 Reviews of BMW of Bakersfield - Service Center

Sort by
June 03, 2024

My service advisor is such a helpful person. The dealership is over 200 miles from my home and with road construction always going on I am late for my apppointment he will still do the service. More

by KENLOU4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, service dept. and the young ladies at the desk, I am not sure of their names.
June 03, 2024

Excellent dealership with excellent customer service and Amanda Dedones is an outstanding employee in the service department . She really takes good care of her customers. She has given me excellent service More

by BAD-KITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Fast service, Scott was professional and friendly. It’s nice to work with him over the time I’ve had this lease and the lease before. I’m very satisfied with my service appointment More

by GARRETTSHIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
June 02, 2024

This dealership hands down has the best customer service in sales and serve that anyone would ever want in a dealership. They definitely treat you like family. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christophe Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Sam and Amanda in the service department.
Jun 02, 2024 -

BMW of Bakersfield responded

Thank you for the great review!!

June 02, 2024

My service advisor did a great job of finding me a loaner, and ensuring my vehicle was taken care of while it was still under warranty! More

by EV_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Roger
June 02, 2024

The service at the Bakersfield BMW center far exceeds my expectations. The staff treated me with kindness and caring. They listened to all my questions and concerns and made my satisfaction a priority. I am More

by RMcClain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
June 02, 2024

I am very happy with every service the I ever received from B M W !!!! More

by BUTCHDOSER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service
June 01, 2024

Very fast and efficient service. Very nice waiting room. Service department was great as always. More

by abmp17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
June 01, 2024

Perfect! Detailed car thoroughly (made sure it looked great). Thanks Scott ! The BEST service! Got a great deal on three years of oil changes. More

by TRRICHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service Department
June 01, 2024

Awesome service all around! Got me in quick, excellent communication and very friendly. My go-to for vehicle service. More

by arnaldo.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
...
4
...