BMW of Barrington

The moment we walked in we were greeted by Shreena Isho and she did everything to make us feel comfortable and not pressure to buy a car. I dealt with two other dealerships worst experience one was selling and she did everything to make us feel comfortable and not pressure to buy a car. I dealt with two other dealerships worst experience one was selling me a sold car. Third try was a charm and everyone at BMW of Barrington was AMAZING! More

I was looking to purchase a BMW X7 and BMW of Barrington made it easy and relaxing. I worked with Lance who is a sales representative at BMW of Barrington and made it smoother in the process of purchasing. made it easy and relaxing. I worked with Lance who is a sales representative at BMW of Barrington and made it smoother in the process of purchasing. He is a professional at what he does, thank you More

Lance was not only enthusiastic but also extremely proud! Everything from walking into to the dealership to walking out was actually enjoyable! Motorwerks and Lance both came through with only having to deal Everything from walking into to the dealership to walking out was actually enjoyable! Motorwerks and Lance both came through with only having to deal with one person from start to finish! Motorwerks and Lance will have our business for years to come! PS we are actually more than thrilled with our new X3! More

Nice car, bad purchasing experience….Last week my Nice car, bad purchasing experience…. Last week my husband and I have purchased a brand-new BMW X4 from the Motor Werks BMW of Barrington. We had bou Nice car, bad purchasing experience…. Last week my husband and I have purchased a brand-new BMW X4 from the Motor Werks BMW of Barrington. We had bought two Mercedeses from them in the past and had a pretty good experience. My husband has been wanting a BMW for a while and this should have been a very enjoyable moment for him. Unfortunately, all he’s been talking about the remainder of the week is how purely we were treated at the dealership. Let me start by noting that we ordered this car through the dealership on November 30. We wanted to buy one from the inventory, but they had no X4s on the lot. We were told it would take 4-6 weeks to get the car. We just got the production number for it after 5 weeks and it took another month and a half before the car arrived from the factory to the dealership. When we came to pick it up our salesperson told us that the financial rates went up by 1% since last November and we had to remind him that he promised us that we would get the best financial deal available any time between the placement of the order and when it arrives. My husband had his license plate numbers for the last 20 years and of course he wanted to transfer his plates from the old car to the new one. We were told that they couldn’t do it because our old car needs emission test and therefore the state does not allow to transfer license plate until it is done. So, we had to purchase new license plates from the dealership. Later when we went to the DMV, they transferred our plates without even mentioning emission test, but overall, we paid almost $500 instead of $75 it would have cost us to transfer the plates. In the final price I have noticed an additional charge of $1,200 and when asked was explained that they applied a protective coat that this dealership puts on all the cars they sell. We were never asked if we wanted it, nor we were informed that it would be applied. At that point it was not worth my time arguing about it. The sales manager did not introduce himself and only came over to tell us that because we waited for this car for so long, they have special deals on extended warranties that we were not planning to buy anyway. Although we told our salesperson that we mainly owned Lexuses and this is our first BMW we were giving the keys and sent on our merry way without even offering to explain all the features and anything else we needed to know about the car. We had to come home and watch the video on YouTube to understand some of the features and how to change settings. Our salesperson was a nice and personable guy, but very new and inexperienced. He was unaware of the current deals and offerings. He may know the car’s features, but since he never shared them with us, we did not have the opportunity to confirm that. It is still a nice car after all, but not the purchasing experience we expected for an expensive luxury car. Will we buy another BMW? – Probably Will we buy from the Motor Werks BMW of Barrington again? – Definitely not. We would much rather order online…. More

Shreena is the best. Thank you much for your service and helping. Hi Hi Hi helping. Hi Hi Hi More

Another beautiful car with the best salesperson Angel! Thank you for your patience and always be there for us! Till the next one! Thank you for your patience and always be there for us! Till the next one! More

Shreena is wonderful! I was able to get my first BMW ever with her help, and that was the best car buying experience I have ever had. Thank you so much! with her help, and that was the best car buying experience I have ever had. Thank you so much! More

Angel gave us outstanding service and a great experience in our new BMW X6 purchase. Great team! Thank You in our new BMW X6 purchase. Great team! Thank You More

Angel was the best Advisor I've encountered. We were able to strike a deal and then suffer delays on closing due to weather, etc. The dealership held the deal open past the deadline for some of the dis able to strike a deal and then suffer delays on closing due to weather, etc. The dealership held the deal open past the deadline for some of the discounts and rebates and honored a good negotiated trade deal. I and thankful for having worked with Angel. More

Agnes was completely exceptional to work with! I feel she went above and beyond to earn my business. I just leased my 3rd BMW 330 from Motor Werks; not only because Agnes was awesome, but the whole Motor Wer went above and beyond to earn my business. I just leased my 3rd BMW 330 from Motor Werks; not only because Agnes was awesome, but the whole Motor Werks experience is unlike any other dealership! Agnes and Motor Werks made me feel heard, valued, and like family - (which lets be honest, most car salesmen and/or dealerships don't really care about anyone). I also had help from Ryan Durso - Business Manager and Peter Jakob - salesman, who were also great to work with. There is no doubt that I will be a Motor Werks customer for life! Thank you Agnes for your dedication to your customers...no wonder why you have a perfect 5 star rating on this website. :) More