BMW of Bayside

Awesome Advisor Wendy is the best advisor. She's always on point from the initial call to the end of service. She's very pleasant to work with!!! Wendy is the best advisor. She's always on point from the initial call to the end of service. She's very pleasant to work with!!! More

Great sales people Shirley and Priscilla were extremely helpful. They explained things very well, answered all of my questions and were a pleasure to deal with overall. Shirley and Priscilla were extremely helpful. They explained things very well, answered all of my questions and were a pleasure to deal with overall. I will look to work with them for any car purchases I have in the future. More

Always a great experience This is my second time leasing from BMW of Bayside. My experience with them is always up to par, the team always displays amazing customer service. I This is my second time leasing from BMW of Bayside. My experience with them is always up to par, the team always displays amazing customer service. I would recommend BMW of Bayside to anyone wanting to purchase a car while receiving the best attention. Jonathan Gutierrez is always available and willing to to help. Thank you BMW of Bayside! More

Amazing quick service, great staff!! Everything moved very smooth....from opening my door to the service desk someone was there to help. They told me 2.5apprx wait time, but the time I op Everything moved very smooth....from opening my door to the service desk someone was there to help. They told me 2.5apprx wait time, but the time I opened my lap top and did some work, in forty minutes or less the car was ready. Staff was on point and helpful! Great job!! More

Worst Sale department I place an inquiry through edmunds.com and Samantha called me back same day. I inform Samantha of what I was looking for on a new lease, Samantha in f I place an inquiry through edmunds.com and Samantha called me back same day. I inform Samantha of what I was looking for on a new lease, Samantha in for me someone will contact me back on 1/25/2018 . She call me back on Monday and asked me if I had any follow-up questions I informed her that no one ever called me. She stated she would have a manager contact me back in 20 minutes sure enough no one didn't call me back within 20 minutes. Later today Peter called me and told me I'm not sure why they keep on calling you for when the car was sold on Saturday. Wow I can't believe you just said that to me I informed him I contacted them on Thursday and he basically did not care about any customer service just to basically tell me go to xxxx we don't need your business. He stated he was a little Indian and is nothing he can do. I can't believe this dealership is a BMW dealership nothing of a luxury experience I will definitely be writing a letter to BMW corporate on my experience at this dealership. This place is run more like a used car dealership I would recommend not going to this dealership for everything. More

Shirley is the best~!! I have been leasing BMWs with Shirley for almost 20 years. Since Shirley knows exactly what I want, I do not need to expain to her what I need at all. I have been leasing BMWs with Shirley for almost 20 years. Since Shirley knows exactly what I want, I do not need to expain to her what I need at all. At the end of each lease term, all I have to do is switch my car with a new lease. This year, it took me one phone call with her for about 10 minutes and she took care of my lease right away. And I picked up my new car with a new lease the next day. She took care of my lease so promtly, briefly, and efficiently with no hassles at all. She also knows exactly how much I can afford. She is very sharp, smart, and extremely efficient. All my friends are shocked at her efficiency. Although some of my friends recommeded me to lease other cars, I will always stick to Bayside BMW dealership as long as Shirley takes care of my lease. Since I met Shirley, I do not worry about cars any more. For a woman, a choice of a car can be very stressful; but, with Shirley's help, I am stress free about cars. I hope Shirley stays with Bayside BMW dealership for a long long time~~! If anybody wants to buy or lease a car, Shirley is on top of my list. Thanks a lot Shirley~!! I have been blessed with your help. Thank you. M. Park More

Services for car I have being dealing with Jen in the service dept and was satisfied with the service I received and would recommend BMW of bayside to others. I have being dealing with Jen in the service dept and was satisfied with the service I received and would recommend BMW of bayside to others. More

service experience From the time I entered Bayside BMW service center I was welcomed right in and even offered a cup of coffee while I waited for my service advisor Meli From the time I entered Bayside BMW service center I was welcomed right in and even offered a cup of coffee while I waited for my service advisor Melissa. Melissa went above and beyond in exceeding my expectations coming to the dealership. I was always weary about coming to dealerships because of what most people advise me, but Melissa made sure I was notified every step of the way and assured me my vehicle was in the right hands. More

Perfect The car buying process can sometimes be a headache but I’m glad to have gone to this dealership and had Fernando Cedeno as my sales representative. No The car buying process can sometimes be a headache but I’m glad to have gone to this dealership and had Fernando Cedeno as my sales representative. Not only is he very knowledgeable about the car but he was very patenient with me. He well informed me about everything making this experience easier for me. Very pleasant person, will definitely have anyone I know see him. Thank you Mr.Cedeno for your help! More

Another great deal This is my sixth lease with BMW of Bayside and all through Shirley Chen and her assistants. Great experience as always and great deal no other dealers This is my sixth lease with BMW of Bayside and all through Shirley Chen and her assistants. Great experience as always and great deal no other dealership could match. Shirley and Priscilla did a great job as always. Very professional and on point. Highly recommended. More