BMW of Bayside

As always I am thrilled with my experience. My car is out of warranty but I continue to bring it back because of the outstanding customer service. The level of professionalism is outstanding in my eyes. out of warranty but I continue to bring it back because of the outstanding customer service. The level of professionalism is outstanding in my eyes. Marlo, the service manager runs an unbelievable operation. Everything is always flawless. I don't mind paying for good service and knowing that I can trust Marlo with my car is a wonderful feeling. Regardless of what my car is in for I always know it will be taken care of. I would never take my car anywhere else. Many thanks to Marlo and her team! More

This is by far the worst bmw dealership in the state of new work!!! Their customer service is horrible after smoking me a lemon of a car and its taken 3 months to find any solution..and still feel they are new work!!! Their customer service is horrible after smoking me a lemon of a car and its taken 3 months to find any solution..and still feel they are trying to get one over on me...i wouldnt recommend this dealership too anyone, there are plenty of BMW dealerships out there.... More

From the moment we spoke to Steven Dyer we immediately got this positive vibe from him that we didn’t want to go to any other dealership. Mr. Dyer was very straight forward and he went the extra mile to g got this positive vibe from him that we didn’t want to go to any other dealership. Mr. Dyer was very straight forward and he went the extra mile to get us what we wanted. Our overall experience with him is the best we have ever had with any other sales person we have spoken to in the past. I gave the above ratings because this dealership deserved it. I will definitely recommend this dealership to any other person looking to purchase a car. Next time we need another car we know where to go. More

My overall experience working with Sean is always smooth sailing, as this is my third purchase with him. It was a pleasure working with him. sailing, as this is my third purchase with him. It was a pleasure working with him. More

Although I did not purchase my vehicle from this particular dealership, BMW of Bayside Service Department was recommended to me. I brought my vehicle to get serviced and the attentiveness and custo particular dealership, BMW of Bayside Service Department was recommended to me. I brought my vehicle to get serviced and the attentiveness and customer service I received from Marlo Bellizzi was great. She and her staff continued to keep me updated with exactly what was wrong with my vehicle and the progress of servicing. As a customer, I really appreciated the level of customer service I received from Marlo. I would definitely take my car back to BMW of Bayside for servicing as well as recommend family and friends alike who own BMW's to get their cars service at this location. More

Caution to all buyers!!! Most of the car for sale have service problems, BE VERY CAREFUL! Double and Triple check the car Before drive out the parking lot. Service are POOR and RIDICULOUS! Wait until prob service problems, BE VERY CAREFUL! Double and Triple check the car Before drive out the parking lot. Service are POOR and RIDICULOUS! Wait until problems occur on your car, come back to them and GOD BLESS YOU AND YOUR CAR! GOOD LUCK. AVIOD BUYING A CAR FROM THIS DEALER! More

We had been combing the internet (locally and nationally) and found exactly what we were looking for at BMW of Bayside. Steve Dyer went beyond my expectations providing excellent customer service via tel and found exactly what we were looking for at BMW of Bayside. Steve Dyer went beyond my expectations providing excellent customer service via telephone, e-mail, and fax correspondence. He took extra pictures of the car calm my fears of any damage not evident in the dealer photos. His quote to me was "You will be talking about the "old-guy" from New York years from now and how he treated you right"--well he is correct! We bought a one-way ticket from Chadron, Nebraska to New York where Steve graciously picked up my husband from the air port and gave hime a memorable ride back to the dealership. Steve was even kind enough to document through pictures my husband even driving off the lot with our new car and e-mailed them to me. We are thrilled with our new car and will definately vistit your site again when looking for another vehicle! Thanks again Steve and everyone else at BWM of Bayside. Sean and Tina Jennings Chadron, Nebraska More

Mr. Sean Parks is a professional, honest & the best New Salesman & customer service I have even dealt with, since we have been BMW owner since 1995 we want to give him our personal thanks for the exc New Salesman & customer service I have even dealt with, since we have been BMW owner since 1995 we want to give him our personal thanks for the excellent New Sale purchase & Customer Service. He exceeded our expectations of New Sales Customer Service,his professionalism,his knowledge Of BMW and his intergity and kindness also his patience is commendable , sure knowledge and experience was invaluable in helping us to arrange for this purchase. Such a commitment to great customer service is to be commended. You can be sure that I will recommend people to do business with B.M.W of Bayside & Salesman Mr Sean Parks Truly Yours, Mr Kevin & Natalie Jamerson Loyal BMW Customer Since 1995 More

Just want to make this short went to bayside for issue on my brand new car asked to speak to the lady service manger as I was told about her when I bought my car she came right out introduced her self as Mar my brand new car asked to speak to the lady service manger as I was told about her when I bought my car she came right out introduced her self as Marlo I explained to her my issue she said  give her a moment she is going to get the shop Forman they returned she said this Angelo and I was out of there ten minutes later. With a management team like Angelo and Marlo I can tell you bmw bayside rocks and has won my vote More

My overall customer experience with BMW of Bayside was positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the very start to the end of the transaction. I would definitely recommend Jose to my family and friends who are looking to purchase a CPO BMW. Jose vas very honest and professional and very friendly and this is why I ended up buying two vehicles instead of just one. More