BMW of Bayside
Douglaston, NY
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Jen - was wonderful, fun to work with and runs around Jen - was wonderful, fun to work with and runs around like crazy to get everyones cars moved in and out fast as it should be a great working and l Jen - was wonderful, fun to work with and runs around like crazy to get everyones cars moved in and out fast as it should be a great working and lady!!!!!!! Thanks, Ken Bonamo BMW 528i 2012 More
Jose is one of the most genuine person I have ever came across in sales. He is honest and straight to the point. Me and my husband bought our first BMW through Jose May of last year (2011). We actually wen across in sales. He is honest and straight to the point. Me and my husband bought our first BMW through Jose May of last year (2011). We actually went back about two weeks ago to the dealership to add a warranty to our car and my husband fell in love with another car in the show room. After debating on whether or not he wanted to trade, a few dealers came up to us asking if they could help but because we had such a great experience with Jose. We asked to speak to him. He was not in the office at the time so my husband decided that we would come back to speak to him. We went back two days later and as soon as Jose saw us he came straight up to us and was like how are you doing. We were impressed that he remembered our names. A lot of these dealers are only in to make a sale but Jose actually make relationships with all of his customers. Adam who helped with the financing of the car was extremely helpful as well.In conclusion we traded in the car and was very happy with the price Jose worked out for us. I highly recommend him and we will be seeing him again when we decide to trade or buy another. More
I Saw the x6 I was looking for in the showroom of BMW of Bayside. There I was greeted by Ross Lubell. He wea most helpfull with information I neeeded to know about the car,which help me to make the decision Bayside. There I was greeted by Ross Lubell. He wea most helpfull with information I neeeded to know about the car,which help me to make the decision to purchase the vehicle then and there. The finance department was exelend and I drove away that night with the car I wanted. Thanks Ross. GHinds Plainview N.Y More
This is the 4th BMW I have purchased through Larry Kim. I find him to be extremely knowledgeable, friendly and didn't just try to sell me a car but find the right car for me as well as for my wife. If I ever find him to be extremely knowledgeable, friendly and didn't just try to sell me a car but find the right car for me as well as for my wife. If I ever have any follow up technical questions about the cars, Larry is ready willing and able to help me figure it out....oh yes...and very patient, because the technology isn't always that simple. More
Sean was by far friendly and knowledgeable about the car I wanted to lease. This is my third car I have leased from BMW of Bayside with Sean as my salesperson. He's the best. I wanted to lease. This is my third car I have leased from BMW of Bayside with Sean as my salesperson. He's the best. More
I have to say Bayside's service department is top notch. Although I was not yet due for service and I did not purchase my X5 from BMW of Bayside I was in the area and needed help setting up my blue tooth. W Although I was not yet due for service and I did not purchase my X5 from BMW of Bayside I was in the area and needed help setting up my blue tooth. Without any if, ands, or buts Marlo the Service Manager came out to help me. The entire staff was professional and pleasant which was a refreshing change from other service departments I have been to. Regardless if I am in the area or not I will not only be taking my BMW to this location from here on out. The professionalism and caring that the dealer showed is above and beyond. I would refer the dealer to any friend, client or family member. More
I've been searching for months for the prefect pre-owned BMW. This was going to be my first BMW so I wasn't sure what to expect. Once I located it in BMW of Bayside I emailed them and right away, I receive BMW. This was going to be my first BMW so I wasn't sure what to expect. Once I located it in BMW of Bayside I emailed them and right away, I received a response from client advisor Cesar Zavala within a few minutes. After a couple of emails and brief phone call, Cesar explained the car was still available and I didn't sense any pressure from them at all. Once I decided I was serious about purchasing this vehicle, I was transferred to Sales Manager Demetri Koulouris who was very professional was well. We had a short conversation to discuss the terms since I'm an out of state buyer and when I'd be able to take delivery of the car. He explained all the fees upfront and the there were no bogus fees like most dealers charge so after we agreed on the price out the door, I placed a security deposit on the car and most paper work was taken care off electronically. I booked my flight and was there that following weekend Upon my arrival at BMW Bayside I was greeted by Demetri, and he showed my car vehicle which had been professional detailed and there was even a "Sold" sign hanging in the window with my name on it. I've had a bad experience in the past where a car was sold even though I had a deposit on it so this was a nice touch. There was a line to getting into the F&I office because they were so busy selling cars (What does that tell you about the dealership?) But in the mean time Demetri stuck around and didn't just leave me waiting. I didn't mind browsing the new car showroom. They made sure I was taken care of as far was food and drink while I waited. Shortly after I was driving my CPO 335i back to Ohio. I was very impressed with the professionalism and friendliness of all the staff from the time I walked in the door to the time I left. I've purchased several cars in the past and this has been one of my best experiences. I would purchase from this dealership again. More
From the phone call to the face to face we knew that this was the right decision. We are repeat customers of BMW of Bayside having owned two previous vehicles. Marty Friedman was exceptional. The most perso was the right decision. We are repeat customers of BMW of Bayside having owned two previous vehicles. Marty Friedman was exceptional. The most personabe and genuine individual we've encountered. Marty made sure that every step leading up to us picking up the car went perfect. Our daughter is estatic and he made her first experience buying a car a real positive one. He treated her with respect and as a young adult. He thoroughly and patiently explained all the features of the car. As she drove away last night with her very first car, she could not say enough about Marty. We've had a real positive experience, even better than the first two. Our purhcase went well because Marty took the time to work with us and understand our concerns. Along with John, who is the Manager in the pre owned division, they made this dream come true for our daughter. We look forward to future BMW purchases and once again say thank you to both Marty and John. More
Great dealership. The entire process was smooth from start to stop. Delivery was short notice but was done the SAME DAY! Pricing was fair and comparable to other dealers. start to stop. Delivery was short notice but was done the SAME DAY! Pricing was fair and comparable to other dealers. More
From the moment I stepped in the door, the staff from the receptionist to the general manager, to the sales person were all very attentive and helpful. They answered every and any question I had with complet receptionist to the general manager, to the sales person were all very attentive and helpful. They answered every and any question I had with complete detail. I feel like it wasn't just business, they made me feel like a friend. I'm very happy with their service and will be recommending Frank Allen and Burc to anyone I know who would be interested in a BMW in the future. More