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BMW of Bayside

Douglaston, NY

4.8
826 Reviews

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 826 reviews

March 02, 2012

I must say Jose went the extra mile and even came In on his off day to help complete the sale of my 3 series. He was very polite and respectful, definitely a no pressure sales man. He was very knowledgeab More

by modojojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivas
March 01, 2012

This was my first experience with BMW & I have to say it was the smoothest car buying experience I have ever had. Mr. James Jacome was courteous, responsive in a very respectful manner & answered all my More

by wub2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jacome
February 29, 2012

In a few short words Quinn Mui was excellent in dealing with me. I was looking around queens for many BMW dealers that day. And Quinn found what i was looking for a BMW 750i with black interior. THANK YO More

by SEBRINGX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
quinn mui
February 26, 2012

He provided an excellent customer services and go extra miles to help customers. I will certainly recommend my dealer to my friends & family. He also help me to provid me more options for chosing a right c More

by HinsonQDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn F Mui
February 24, 2012

Quinn is “the man”!!!! Last May I went into the Quinn is “the man”!!!! Last May I went into the dealership to find a car for my wife. I must say, the experience was a welcoming one. Quinn “the man” More

by geanas535i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mui
February 21, 2012

Bought a 2008 X3 from 500 miles away. Communication was excellent, and the car was about as perfect as you can find in a used car. We flew in, picked up the car, spent the weekend in NYC and drove home. More

by dedjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ortega
February 17, 2012

My new 750 Li X has been at the Bayside BMW dealer for 1 month. I have also contacted customer service at BMW USA . They haven't fixed the car, the dealer lies and misrepresents the work orders. The company More

by DRusso2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Mar 06, 2012 -

BMW of Bayside responded

I am sorry to learn that you are unhappy with BMW of Bayside and BMW USA. BMW of Bayside adheres to the warranty guidelines of BMW USA. Any repair that does not fall within the warranty guidelines or a concern that is determined not to be a warrantable fault or a concern that is determined to meet commericially acceptable standards, must have prior authorization from BMW USA. I sent a private message asking you to contact me so I can try to assist you with your concern but you have not returned my message. I would be happy to be your advocate in this matter with BMW USA. Please contact me if you would like assistance with this matter. William Finsilver (718)299-4400

Mar 14, 2012 -

DRusso2012 responded

I tried calling you a few times but never got a hold of you as expected. So I'm not going to waste anymore of my time with your dealership. I've had a worse experience with your dealership.

Mar 14, 2012 -

DRusso2012 responded

In addition the no you provided me (718)299-4400 belongs to some Pharmacy. I'm so done with you guys. Thanks

February 09, 2012

I just purchased my first BMW from Burc Yurtsel and was definitely happy with all the help he gave me. Not only was he informative and kind, he was also very accomodating and flexible with my schedule. H More

by artywong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burc Yurtsel
February 07, 2012

Our salesman James Jacome was a professional, experienced and helpful salesperson. He was extremely patient and informative to both my mom and myself. His knowledge and expertise of BMW vehicles made this a More

by Georgiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jacome
February 04, 2012

I bought my certified pre-owned BMW X3 at BMW of Bayside. Mr. Ortaga and the manager of the dealership were professional and friendly. I will recommend this dealership to everyone. More

by kostas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ortega
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