I've bought 5 BMW's all from a John Robinson. Lonnie in finance always works to get us the best deal. I live in Hoston and have several local options but never get the same level of personal service and ease of doing business than I get from this Beaumont Team. They exemplify the BMW ownership experience and is the reason we are loyal to the brand and this location. John is a true pleasure to work with.
My experience at BMW of Beaumont has been positive from the moment I stepped foot on the lot. I was not pressured and my needs were heard. And the service staff is awesome, especially the person who details my vehicle. I value the integrity everyone has shown.
The service is fast . They give continuous updates of progress. Staff is extremely friendly and professional. Waiting room is comfortable and well appointed. They went beyond expectation. (We requested that the glovebox be repaired but was unfortunately not done.)
I was driving on I-10 and had some car troubles with my BMW 750i .... it was a Saturday and this dealer was busy with previous appointments but they managed to fit me into their schedule and had me all fixed up and back on the road in a very reasonable timeframe ... staff is super attentive and professional
I was greater immediately and my car was attended to immediately. I received emails with updates regarding the process. I was skiptal.about mike smit bmw service center but pleasantly surprised with the proffesionmaly and service. I will go again.