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BMW of Bellevue

Bellevue, WA

4.6
1,166 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,166 reviews

September 23, 2021

The car was in the shop for multiple days. Minimum updake unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. More

by Rohk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle
Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 23, 2021

I would like to share a special call-out for Jennie, she has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things d More

by Gaurav
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Sep 24, 2021 -

BMW of Bellevue responded

Hi Gaurav, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2021

I had a good experience bringing my car in for service. Everyone was friendly, the service was done in a timely manner More

by Dinamagyapong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2021

Bad experience with BMW service dept. in Bellevue. Brought my car in for an oil leak - they put it on a dolly and part of it flipped up and seriously scratched the bumper. They denied responsibility f More

by robertbo
Recommend Dealer
No
Employees Worked With
M. Irwin
Sep 24, 2021 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 20, 2021

I had a terrible experience with BMW service department in Bellevue, I called them to change my four tires give them the no.s for my tires and they confirmed the pricing and booked the appointment for me, More

by Khalid Abdelrahman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris
Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2021

The car was in a good shape and good price. Value for money. The only thing was that they didn’t budge from the car’s price. Non negotiable More

by vishwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Alex
Sep 24, 2021 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 15, 2021

My feedback is regarding the service adviser assigned to me: Once I was seated in front of him it took him nearly 5 minutes to acknowledge me, never really looked at me. He appeared to be relatively knew a More

by LC
Recommend Dealer
No
Employees Worked With
Daniel Hunt
Sep 17, 2021 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (425) 243-5201. We would appreciate the chance to turn your experience around.

September 15, 2021

I ordered my X5 got the latest model on time. Spencer West is nice and helpful. More

by Nam Ly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer West
Sep 16, 2021 -

BMW of Bellevue responded

Hi Nam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

Extremely happy with the overall service. Disappointed that my Service Warranty did not transfer from Canada. More

by nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hunt
Sep 15, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Terry Yin was great. Great me right when he saw me looking at cars. Answered all my questions and provided additional information I was not aware of. End up buying a car from him on my first trip. More

by Mr.FishFisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Yin
Sep 15, 2021 -

BMW of Bellevue responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

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