BMW of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Service and Technicians. Excellent service at BMW Bellevue. The staff was friendly, helpful, and professional. They made the whole process easy and smooth. Highly recommend! Excellent service at BMW Bellevue. The staff was friendly, helpful, and professional. They made the whole process easy and smooth. Highly recommend! More
Very beautiful dealership from the design and interior standpoint. Very friendly representative that are knowledgeable and do their best to keep you advised while your car is going through maintenance or standpoint. Very friendly representative that are knowledgeable and do their best to keep you advised while your car is going through maintenance or larger repairs. I felt that the work was done thoroughly, and that there were all efforts to make the job as fast as possible, and as price friendly as possible. More
The service was terrific, efficient and thorough. All repairs and check points were made very clear. As always I will return for all of my service needs to BMW. All repairs and check points were made very clear. As always I will return for all of my service needs to BMW. More
My service advisor, Leonard Mayorga, is great and explains everything I need to know about my first service on my BMW X5M60I. Looking forward to visiting next year for my second service. explains everything I need to know about my first service on my BMW X5M60I. Looking forward to visiting next year for my second service. More
Great customer service team at first. They took my car in to check on battery for one day and gave me a loaner. It’s turned out to be 7 days. I had to follow up myself with service rep t They took my car in to check on battery for one day and gave me a loaner. It’s turned out to be 7 days. I had to follow up myself with service rep to check status but I never did hear from them on status. I finally said I need to pickup the car. They gave it to me and did not hear back until today of what was wrong with battery. Before leaving the dealership, I noticed many black spots on the hood of the car. My service rep try to clean them but they did not come off. At this point he was telling me that these spots were not from them. That’s when I realized he did not want to take ownership. So he sent me his manager. His manger took the car back and had the detailing people remove the spots. I would have given this dealer 5 stars but I think they should improve on following up with customer on the status of the car and not the other way around. Also, the team needs to believe the customer and not deny responsibility right away before investigating the issue. More



