BMW of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am giving two stars instead of one solely because of my service advisor, **Safeeullah**. He was absolutely fantastic, guided me through everything perfectly, and provided excellent communication. Unfortun service advisor, **Safeeullah**. He was absolutely fantastic, guided me through everything perfectly, and provided excellent communication. Unfortunately, the overall service from the dealership has gone downhill significantly. After completing the service, the technicians completely forgot to reset my service meter. I had to wait around and call an agent just to get my meter calibrated, which is a basic step that should never be missed. It feels like the overall customer service standards here are getting worse and worse. In the past, staff were attentive and genuinely asked how they could help you. Now, it feels like they don't even care. Furthermore, it feels like they are constantly just asking for money the moment the slightest little thing is wrong, rather than truly focusing on the customer experience. When a customer brings their car in, the team needs to thoroughly check the vehicle properly, not just rush through a basic service. Please start taking care of your customers first. Safeeullah did a great job, but I am incredibly unhappy with the overall service today and expect better attention to detail. More
The dealership has great communication and getting questions answered was no issue. I am very satisfied with the car at this point and have no complaints or issues. questions answered was no issue. I am very satisfied with the car at this point and have no complaints or issues. More
Bmw Bellevue makes maintenance so easy - from quick appointments to great loaner car plus theyvakesys fix things properly. Makes owning a BMW a joy. appointments to great loaner car plus theyvakesys fix things properly. Makes owning a BMW a joy. More
Always friendly and on time. I communicated always with the same person, which allow to visit past topics. That builds a history and feels confident. I communicated always with the same person, which allow to visit past topics. That builds a history and feels confident. More




