BMW of Bellevue

Leonard is our service advisor and he is thorough, prompt and honest. He explains everything and is flexible when we have scheduling issues. We have been happy with the team at BMW Bellevue. and honest. He explains everything and is flexible when we have scheduling issues. We have been happy with the team at BMW Bellevue. More

Working with BMW service was easy! They set proper expectations with time frames and executed! I recommend Michelle or Aaron service. They set proper expectations with time frames and executed! I recommend Michelle or Aaron service. More

Service dept. is top rated in quality of work done, making sure the car is up to date on all services needed & checking for any potential problems of servicing nee is top rated in quality of work done, making sure the car is up to date on all services needed & checking for any potential problems of servicing needing to be done. More

Great service as usual with clear communication of work done and status updates. Thanks Leonard! done and status updates. Thanks Leonard! More

Very good at allowing us to drive several cars and explaining the benefits. The buying process was very long and did not have time to explain how to operate all the technology. Will need to return for explaining the benefits. The buying process was very long and did not have time to explain how to operate all the technology. Will need to return for more instruction More

Michelle was very helpful. Car was ready and clean. Salesman was knowledgeable about my EV and Hybrid model questions. Car was ready and clean. Salesman was knowledgeable about my EV and Hybrid model questions. More

Very dishonest company please beware! !! I purchased my brand new 2021 X5 from this dealer back in 2021 and keep my vehicle serviced since that Recently, I got quoted $270 for oil change !! I purchased my brand new 2021 X5 from this dealer back in 2021 and keep my vehicle serviced since that Recently, I got quoted $270 for oil change and brake fluid change service when I call this dealer They told me some special promotion going on so I booked appointment But when I dropped my vehicle they show the bill for $480 plus tax. I mentioned promotional quote I got but he can’t honor promotion price because my vehicle is too NEW??? 21 model with 58000 miles vehicle is NEW? And what kind of promotion is just for the old model and not qualifying newer model? I think this is totally xx their own customers This is typical bait and lure tactics for rip off customers Please don’t waste your time and gas to this dishonest company Find other dealer or service center Very disappointed and never want business again More

Don't buy a car from ALVIN, do not trust, lies, lies and lies, worst experience ever, I will go back to the store but will never buy a car from a liar! lies, worst experience ever, I will go back to the store but will never buy a car from a liar! More

After long search in different auto dealers and I eventually settled down at BMW of Bellevue for my BMW X3 Xdrive. I must appreciate your sales person Michael Moses who took his time to give detailed eventually settled down at BMW of Bellevue for my BMW X3 Xdrive. I must appreciate your sales person Michael Moses who took his time to give detailed feature of each car and made me make the right choice. Bearly a week after acquiring my car, there was leakage from panorama and called Moses who was serving his leave days, he had to cut off his leave and showed up to ensure that I am attended. He immediately scheduled an appointment with Service department manager (Brian) who intern allocated an advisor (Austin) to me. Austin was very resourceful and within an hour gave me a feedback and plan on how to work on my vehicle. Austin and Moses called back after 3 days to let me know that parts are ready and I can bring back the vehicle at my earliest convivence. Soon after bring the vehicle, I was offered a courtesy car to use while mine was being fixed and in 3 days time my car was ready. More

Aaron has provided an excellent and exceptional service for my car. He has given me a loaner car and the entire experience was very smooth. He is highly recommended. for my car. He has given me a loaner car and the entire experience was very smooth. He is highly recommended. More