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BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.5
1,249 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,249 reviews

September 27, 2021

Service advisory is very professional he took care of me and the job in my car is well done More

by mrlor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safeeulla
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Sep 27, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 28, 2021 -

mrlor1 responded

Your welcome

September 25, 2021

The dealership was nice and clean. The folks were very nice in explaining everything and the process, since things have changed regarding Covid. More

by Coach89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer was there with us during every step of the process. He took really good care of us. Alex was the warranty guys and he was nice too
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Sep 27, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2021

I would like to share a special call-out for Jennie, she has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things d More

by Gaurav
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennie
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Sep 24, 2021 -

BMW of Bellevue responded

Hi Gaurav, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 23, 2021

The car was in the shop for multiple days. Minimum updake unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. More

by Rohk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
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Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 23, 2021

Dealer did not provide services that were promised. I was told I would be getting an suv loaner but got a small enterprise rental compact. Long wait time for diagnostic. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Hunt
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Sep 24, 2021 -

BMW of Bellevue responded

Hi Kevin, we are deeply disappointed by your experience at BMW of Bellevue. If you'd like, please contact our General Manager at (425) 243-5201. We'd appreciate the chance to make your experience a positive one.

September 22, 2021

I had a good experience bringing my car in for service. Everyone was friendly, the service was done in a timely manner More

by Dinamagyapong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2021

Bad experience with BMW service dept. in Bellevue. Brought my car in for an oil leak - they put it on a dolly and part of it flipped up and seriously scratched the bumper. They denied responsibility f More

by robertbo
Recommend Dealer
No
Employees Worked With
M. Irwin
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Sep 24, 2021 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 20, 2021

I had a terrible experience with BMW service department in Bellevue, I called them to change my four tires give them the no.s for my tires and they confirmed the pricing and booked the appointment for me, More

by Khalid Abdelrahman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chris
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Sep 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2021

The car was in a good shape and good price. Value for money. The only thing was that they didn’t budge from the car’s price. Non negotiable More

by vishwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Alex
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Sep 24, 2021 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 15, 2021

I ordered my X5 got the latest model on time. Spencer West is nice and helpful. More

by Nam Ly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer West
Report | Print
Sep 16, 2021 -

BMW of Bellevue responded

Hi Nam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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