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BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
1,109 Reviews
Call Dealership (888) 551-2295
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13613617 NE 20th St

Bellevue, WA

98005

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Showing 1,109 reviews

August 10, 2023

I would recommend our service, Angel when booking an appointment. The right service agent matters and Angel does not disappoint. More

by BMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Aug 14, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

Helpful
August 10, 2023

Michelle did a great job for us as she always does. She also did a great job on my wife's car. More

by hoyt_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Aug 14, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
August 10, 2023

Good experience! And Jenna is really nice. Helps me a lot. By the way the car still need change some part. More

by wyq.happy1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna
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Aug 14, 2023 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
August 10, 2023

BME of Bellevue performed annual service on my bright. They were quick and friendly, and will be coming back next year. More

by Rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Aug 14, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
August 09, 2023

Andy Estrada has again proven that he is a highly capable, concerned, and considerate caretaker for his clients. His pleasant, efficient, and knowledgable manners are a true asset for BMW of Bellevu More

by donaldlagoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Estrada
Report | Print
Aug 11, 2023 -

BMW of Bellevue responded

Hi Donaldlagoon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
August 08, 2023

Though the sales experience was average , service experience has been great so far! Especially credit goes to Bill for all the help. More

by shrinivas naik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Aug 11, 2023 -

BMW of Bellevue responded

Hello Shrinivas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
August 07, 2023

Overcharged for services performed and did not do all the services asked for. I will no longer provide any business to BMW Bellevue. Use Seattle BMW for your service needs. More

by Alanste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Aug 11, 2023 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5201 -- we hope to hear from you soon.

Helpful
August 05, 2023

Good sales communication but poor financing process finalizing documents accurately. Wife was left off registration and we had to resign contracts after vehicle delivery. We still haven’t received fina More

by garyshen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
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Aug 09, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

Aug 09, 2023 -

garyshen1 responded

Thanks. Mostly I’d like to know our documents are correct and we have the right registration and contracts for extended vehicle coverage we purchased

Helpful
August 04, 2023

Cars are unpredictable and expensive. It pays to know your service advisor!! Jenny is the best! I will always recommend BMW. Been a client for 23 years! More

by Karibrown76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Report | Print
Aug 08, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

Helpful
August 04, 2023

Fantastic experience, Alp was a great sales rep, no nonsense. We were able to work out our deal online, and get a speedy pickup of a new car on the same day. More

by pmorganiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alp
Report | Print
Aug 08, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
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