BMW of Bellevue

Very friendly staff, fast efficient and great service at every visit. Love the text updates. every visit. Love the text updates. More

Chris Toomey and Miklos were wonderful to work with, did an amazing job diagnosing and fixing our issues and keeping us informed along the way. Really great service! an amazing job diagnosing and fixing our issues and keeping us informed along the way. Really great service! More

Easy to schedule and helpful with a loaner made everything easy. Jennie was very helpful and informative before and after the service was done. everything easy. Jennie was very helpful and informative before and after the service was done. More

Angel was great! Very helpful, and got me a ride home with Lyft. Will be back here when I need another service. Very helpful, and got me a ride home with Lyft. Will be back here when I need another service. More

Great and clean environment. Staffs are helpful and extremely. They will do the best to find an answer for you. Staffs are helpful and extremely. They will do the best to find an answer for you. More

Great explanation and support to help me make a decision. Also they are kind and patient! Also they are kind and patient! More

Matt, in your service department, was extremely helpful and I really appreciated his courteous and energetic approach in solving our maintenance situation. Many thanks to him!!! and I really appreciated his courteous and energetic approach in solving our maintenance situation. Many thanks to him!!! More

My sales person Wineska was great. Everyone who was involved in my car buying process was very professional. It was a refreshing experience. In the past, I had told myself I would nev Everyone who was involved in my car buying process was very professional. It was a refreshing experience. In the past, I had told myself I would never buy another BMW from this dealership because of the extremely negative experiences I had with their service department. I felt that they were always out to sell me things and find problems in the car that may be did not exist.. I am truly hoping that area has changed for the better. I got so tired of being sold those problems that after first couple of years, I found an independent BMW service outfit and started to go there for all my service need. So the dealership’s servicing lost years of business from me. It’s been a few years now, so I’m hoping the direction has changed. But for my car buying experience this time, it was a pleasant one, and process was very simple.. I also appreciated the representative helping sync, explain and set up some of the features as soon as the purchase was completed. Once again, Wineska was the best part of this process who made sure everything was simplified. I felt the individual in financing did push additional features one time too many. But overall she was professional, knowledgeable, and pleasant to work with. More

The fresh new look of this dealership is great . Customer service is still the same . You are always greeted when you pull up to service . The sales staff says hi if they see you . Matt Johnson Customer service is still the same . You are always greeted when you pull up to service . The sales staff says hi if they see you . Matt Johnson is excellent. He sets goals and respects his clients budget and game honest advice so I can budget for my repairs in the future ans is real what I need. Uber was provided to be too and from when my car was ready I loved this service . Hanging a luxury car is expensive I wool love to see more promos on oil changes or this dealership needs a better customer holding area like Mercedes, there coffee machine is old lol, please update this area along with products to buy and you would hands down be the best BMW dealership … More

Very good experience yesterday when I brought my old 535xi in for service. Saf was very helpful and seemed very knowledgeable about what it did and did not need at that time. It was ready for pickup w 535xi in for service. Saf was very helpful and seemed very knowledgeable about what it did and did not need at that time. It was ready for pickup when promised. Thanks! More