Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
1,171 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
Contact Dealership
View Awards

11959 Northup Way

Bellevue, WA

98005

Directions

By Type

Showing 1,171 reviews

December 22, 2022

Very professional and thorough sales team. Always looking to go the extra mile to ensure a great customer experience More

by Sahil Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal pham
Report | Print
Dec 26, 2022 -

BMW of Bellevue responded

Hi Sahil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

They are good at dealing with customers. The car comes out clean, tidy and safe More

by Alaa Almajidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Dec 23, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 20, 2022

I got my rear brakes replaced yesterday. Michelle was my Service Advisor and she explained really well how brake warnings work and what needs to be done. The final bill was less than the ini More

by Bharath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Dec 22, 2022 -

BMW of Bellevue responded

Hi Bharath, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

Awesome customer service that cares for all customers. Very glad I am working with BMW Bellevue. More

by tosolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAFEEULLAH SALIM
Report | Print
Dec 22, 2022 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 19, 2022

I found the dealership was open and accurate in their work. Maybe not the fastest store, but the job was done successfully and to my expectations. I would recommend this shop to other BMW owners More

by norman.arnold@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 22, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 16, 2022

I scheduled my car for a diagnosis of an adaptive headlight failure. I scheduled the service 10 days in advance hoping for a same day diagnosis. After keeping the car for three days they didn't even More

by Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Report | Print
Dec 19, 2022 -

BMW of Bellevue responded

Hi Andi, we are deeply disappointed by your experience at BMW of Bellevue. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5201 -- we hope to hear from you soon.

December 16, 2022

5 star service provided! Thanks to the service advisor for thoroughly reviewing the service appointment details and providing updates as the work progressed! More

by Happy Customer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toome
Report | Print
Dec 19, 2022 -

BMW of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 16, 2022

Minimal interaction thus far as I walked in knowing what I wanted. They tried to hustle but seemed to lack depth of knowledge regarding the process. More

by hskeen17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Eklund
Report | Print
Dec 19, 2022 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 13, 2022

Service department is inefficient. Oil changes take all day at the least and service issues take days to a week without loaner cars available. If you do get a loaner, you will get th More

by Bmwserviceissues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Dec 15, 2022 -

BMW of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

December 13, 2022

I’ve had many encounters with this dealership. I especially like their communication when a car is being serviced! More

by Ellemacnaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Dec 15, 2022 -

BMW of Bellevue responded

Hi Ellemacnaughton, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

1
...
55
56
57
...
118