BMW of Bellevue

They did a good job,I jut felt like the labor cost was way too much for my last Visit.the part was $250 ,something like that ,then miscellaneous $45 and labor $950.Matty was amazing thanks way too much for my last Visit.the part was $250 ,something like that ,then miscellaneous $45 and labor $950.Matty was amazing thanks More

A great dealership with professional staff. I am very pleased with the service department and specially ther service advisor, Mr. Angel Pindo. He treats me with outmost respect and endure that I am very pleased with the service department and specially ther service advisor, Mr. Angel Pindo. He treats me with outmost respect and endure that the car is ready as promised. His attitude and professionalism is the key to the success of their operations. More

The agent has a condescending attitude after knowing that I don't want to pay thousands of dollars for recommended maintenance work. Also they didn't share any offers they had even though they knew about it. I don't want to pay thousands of dollars for recommended maintenance work. Also they didn't share any offers they had even though they knew about it. More

I came to fix soft lock door handle issue. Its not fixed even after 2 visits. I have scheduled for one more. If you know what is the issue. It shouldn’t take more time to fix it for a dealer. Its not fixed even after 2 visits. I have scheduled for one more. If you know what is the issue. It shouldn’t take more time to fix it for a dealer. We are following North America BMA directions, etc etc doesn’t matter to a customer. We have paid so much money for the X5 to enjoy the service and ride. Honestly i lost my opinion on BMW. I mean it. More

100% great experience working with Nick. Purchased an X3 and it was an easy fun experience. I'll be back next time I'm in the market for a BMW! Purchased an X3 and it was an easy fun experience. I'll be back next time I'm in the market for a BMW! More

Made an appointment for oil change while I waited. Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that ano Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that another two hours was needed. As I could not wait further, the work was not done. I made a 75 mile drive to get this oil change so very disappointing service. More

Safeeullah - Did an amazing job! Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. More

Safeeullah was extremely helpful. He provided me with advice on what needed to be done on my car and respected my choices while keeping me informed. Additionally, he was able to meet He provided me with advice on what needed to be done on my car and respected my choices while keeping me informed. Additionally, he was able to meet my request regarding timing and got me back on the road on time. I will be back! More

Service experience is so spectacular here at BMW of Bellevue that I am not sure if I want to every buy new. 1st time buying a used BMW, and yes my 2015 M235i Convertible has it's gremlins. It had sever Bellevue that I am not sure if I want to every buy new. 1st time buying a used BMW, and yes my 2015 M235i Convertible has it's gremlins. It had several recent visits (3 in last 4 months). Each time the communication and the follow up from my service advisor Angel who I met 1st time when I bought my new 2018 X5, is truly exceptional. Last visit took about a month to resolve due to extended 3rd party warranty. Warranty company did not make it easy to get the service repair authorized; however, at the end with my service advisor's persistence got it approved. What was better than not paying for repair was to be able to drive a 2021 BMW 2 series x drive as a loaner. I enjoyed the 2 series better than the last 3 series loaner which also had x drive. More