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BMW of Bellevue
Bellevue, WA
1,171 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,171 reviews
July 09, 2022
Nicely done Saf. While Sat was difficult to get hold of - he did what I requested of him and did it to beyond my satisfaction. Thank you Saf for helping. Mohan While Sat was difficult to get hold of - he did what I requested of him and did it to beyond my satisfaction. Thank you Saf for helping. Mohan More
by mohan.vaghul
Employees Worked With
Saf (Service)
July 09, 2022
Hard to believe this is a BMW dealership considering the lack of integrity, professionalism, communication and even basic decency. One of the worst car buying experiences I’ve ever had. I purchased an X lack of integrity, professionalism, communication and even basic decency. One of the worst car buying experiences I’ve ever had. I purchased an X5 and prior to the sale was told even in email there was a 4 year 50k warranty by the car salesman, then Alex Robles in finance promised he would honor a discounted warranty after signing, if I chose, (a family member had a health emergency during signing of papers - which we had waited hours to get into the finance office - and I had to leave briefly to assist). I was confused and told Alex I’d look it over - wondering why I needed two warranties. Called Alex the next morning - called for days and Alex never returned the phone call until I called and talked to a manager who had Alex call me. When I finally got Alex on the phone he went against his promise, made excuses for his coworker and then began trying to insult me. Have emailed Alex asking for his managers information and he ignores - you’ll get better client service somewhere else. Now I’m escalating this legally - in these times it’s hard to believe more stress is added and that this is the norm for this place - I read the other reviews. Such an awful experience, unbelievable. I wish I would’ve taken my money, my business somewhere else. I’ve been a BMW customer for years - in another state - always had amazing experiences.. I’m still so shocked. More
by MelissaA
Employees Worked With
Alex Robles, Darrin Giefer
July 03, 2022
Everyone here is absolutely amazing! Every person I encountered was personable and offered assistance immediately. I came in for an oil change and thought I was getting a shuttle rid Every person I encountered was personable and offered assistance immediately. I came in for an oil change and thought I was getting a shuttle ride to work but it turned out to be a Lyft ride and I arrived to work on time. After work I expected to have to find my own way back to the dealership and was pleasantly surprised to find a text with another Lyft ride arranged! Wow! The only issue was that the ride request link kept giving an error to try again later (for 20 mins). So I took a public bus which was fine - again I had expected to have to find my way back. This dealer is now my preferred, despite it being about 52 miles from my home! Thank you BMW of Bellevue for the excellent service! More
by BeeBull
Employees Worked With
Ángel
July 03, 2022
Matt J was my service advisor. Matt is absolutely first rate at customer service and took care of my issue (damaged tire) quickly. Instead of repair, the tire was replaced which wa Matt is absolutely first rate at customer service and took care of my issue (damaged tire) quickly. Instead of repair, the tire was replaced which was more than I expected. He also didn't press me to schedule my next maintenance and told me I could wait. That is refreshing compared to so many other car dealer experiences of heavy selling. More
by Bob
Employees Worked With
Matt Johnsen
July 01, 2022
Benjamin M. was a pleasure to work with. I’ve been to many BMW service departments in this country. Ben gave me the best experience in the four years I’ve had th was a pleasure to work with. I’ve been to many BMW service departments in this country. Ben gave me the best experience in the four years I’ve had the car. I’ll be working with him for any future services and/or repairs. More
by 1imaniww
Employees Worked With
Benjamin Mecham
