BMW of Bellevue

Great experience! The sales person we worked with was very professional, friendly and transparent until the purchase was finalized. The sales person we worked with was very professional, friendly and transparent until the purchase was finalized. More

I had made an appointment and was on time I had specified where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an extended warranty and wanted to fix a couple of things on my car and they are still pending and nobody's got back to me from the date Which was I believe on the Was 1st week of February and we are in March Tell nobody to call me back I would say lack of customer service or lack of interest or lack of any business required. I was also given a hard time because apparently I bought the car from Bellingham it was not registered in United States but the registration stays my name the license plate is from Washington yet I was told the car belong to it's an imported car from Canada I hate to bring this up BMW is not a local brand it is an important brand so that is not valid I just wanted to buy the oil change for a $199 which the dealer was running a special for 3 years which I was giving a hard time for. More

quite nice place and nice staffs. They provided great and professional service. BMW always is the first priority of my car choice. They provided great and professional service. BMW always is the first priority of my car choice. More

Great customer service always Matt! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! More

My service adviser Leonard did a great job and kept me informed through out the process. Work was completed in a professional manor informed through out the process. Work was completed in a professional manor More

Great customer service, friendly and honest. I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! More

Had to bring car back - not fixed first time. Picked up and car was dirty Picked up and car was dirty More

First of all love the remodel of this place, it looks fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of servic fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of service advisors allowing you to call/text about the progress of your vehicle, they were also great in locating replacement tires for my car which has been difficult during covid. All around great establishment! More

Thank you, Jennie, for excellent customer service! Great communication with email and text. Thank you! Great communication with email and text. Thank you! More

Over priced. Did away with service loaners. Service took longer making for an unplanned, inconvenient extended wait. Good service advisor work but terrible pricin Did away with service loaners. Service took longer making for an unplanned, inconvenient extended wait. Good service advisor work but terrible pricing. Service at this deal shop has declined. More