BMW of Bowling Green

Routine maintenance Was not pleased due to the following: Had to ask about cleaning the car In recent visit did not rotate tires. Said I had to ask The first time I to Was not pleased due to the following: Had to ask about cleaning the car In recent visit did not rotate tires. Said I had to ask The first time I took it, did not clean inside The recent visit they told me I only needed an oil change once a year. Which I got an email to bring it in. To buy the maintenance plan and a new car the service and attention to detail was poor. Would not recommend anyone to this dealership. Will go to Nashville next time. More

A Helpful Business Our two MBs feel right at home at Luxury Imports of BG. Each visit is marked with polite and professional attitude. The last visit was productive an Our two MBs feel right at home at Luxury Imports of BG. Each visit is marked with polite and professional attitude. The last visit was productive and pleasant. Thank you for doing a great job. More

Quality service/professional staff Quality work, thorough explanations, timely service and personable professional staff, especially Ron McCarty, service dept. Excellent customer servic Quality work, thorough explanations, timely service and personable professional staff, especially Ron McCarty, service dept. Excellent customer service. Car is always washed which is a great service. More

Service Department Excellent I have a 2006 M3 in need of maintenance and repair. I did not buy my vehicle from this dealership but was treated with respect and the repair work has I have a 2006 M3 in need of maintenance and repair. I did not buy my vehicle from this dealership but was treated with respect and the repair work has been great. Will definitely continue using them for service! More

Service department Randy and Chris are excellent employees. Work was completed in a timely matter and when promised. Mercedes would be smart to keep these 2 happy! Randy and Chris are excellent employees. Work was completed in a timely matter and when promised. Mercedes would be smart to keep these 2 happy! More

ended up being good My problem was not resolved In the first trip which costed me over 2000$. Broke down on way home. But I called Chris next morning he had my car towed. My problem was not resolved In the first trip which costed me over 2000$. Broke down on way home. But I called Chris next morning he had my car towed. And the problem was resolved which was different that what I was charged for. But no additional cost on the tire sensor or haul bill/ which I was greatly appreciative of More

Great service The dealership is clean and neat, makes you feel like buying a car. Bill was very helpful as well as Stephen with whom I could take a test drive. The dealership is clean and neat, makes you feel like buying a car. Bill was very helpful as well as Stephen with whom I could take a test drive. More

Warranty covered item Work completed in one day after ordering a part from Germany very personable I drive an older model and was very pleased to get it repaired Work completed in one day after ordering a part from Germany very personable I drive an older model and was very pleased to get it repaired More

Great service Ron McCarty always responds to any issue with a positive attitude. He welcomes finding a solution and makes the whole experience easy for the car owne Ron McCarty always responds to any issue with a positive attitude. He welcomes finding a solution and makes the whole experience easy for the car owner. More

First A Service I took my Mercedes in for my first A service. Stopped by dealership to schedule an appointment they were very attentive and got me in the next day. I took my Mercedes in for my first A service. Stopped by dealership to schedule an appointment they were very attentive and got me in the next day. While there they also completed two software updates and help reset my mbrace. They called to keep me informed of their progress since it took longer than anticipated. More