BMW of Bridgeport

Each time I have brought my 2008 335xi coupe in for service, I have been treated as if I was the most important person in the dealership. This applies to warranty work and other work that I paid for. service, I have been treated as if I was the most important person in the dealership. This applies to warranty work and other work that I paid for. Walter Modeen has consistently answered all my questions, promptly returned my telephone calls, and kept me updated with the progress of my service. No concern of mine is to small as Walter has always been available to answer any question I may have concerning my specific model or any other BMW for that matter. I can always count on Walter. Steve has consistently had me on my way to work in a timely manner as his responsibility for coordinating loaner cars has been flawless. No matter how early I show up to drop my car off, Steve has the loaner car paperwork ready for me to sign. At the end of a typical service appointment, I know that the transition back to my own car is also flawless. Walter gives me any final updates on my car, and Ashley O'Neill has my paperwork and keys ready so I am on my way home in no time. Senior mechanic Joe Minocci has taken the time to come into the Service Department office area to provide me with additional details about my car. He (and everyone else)treats my car as if it were their own. Their pride in what they do is evident. Overall, I can summarize my experiences at BMW of Bridgeport as "First Class people treating people First Class!" More

Great Advisor! Genuine, helpful, and extremely pleasant to deal with. Whenever I need help or advice, Walt is a call or a click away. Walt returns all communications promptly. Dealership and waiting area a to deal with. Whenever I need help or advice, Walt is a call or a click away. Walt returns all communications promptly. Dealership and waiting area are spotless too, which makes it an extremely pleasant experience for the customer. All my dealings go through Walt! More

I am so very pleased since I began bringing my car to Bridgeport BMW. I live in North Haven and purchased my car at the North Haven dealership with no satisfaction there at all. Bridgeport is around 30 Bridgeport BMW. I live in North Haven and purchased my car at the North Haven dealership with no satisfaction there at all. Bridgeport is around 30 miles from my home where North Haven is only 2 miles from my home. I would drive 100 miles to get the kind of service Bridgeport BMW offers me. The entire staff is pleasant, friendly, professional and very personable. Walter Modeen has taken care of me about a dozen times in Bridgeport and I think he is such an assest to this establishment. Walter will call me with a diagnosis and explain everything in laymen's terms. He is a joy to deal with and that's why I keep going back. I have referred several of my friends too; when I asked how they liked it, I got a great response and now they have switched from their previous dealership to bridgeport as well. My parents own 2 other BMW's and they plan on going to Bridgeport also. Thank you so much, Dina Cavallaro More

Tona has been a real pleasure to work and talk with during some wararanty issues I had with my 325XI. She's been always understanding and has been always on top of the sistuation. I highly recommend B during some wararanty issues I had with my 325XI. She's been always understanding and has been always on top of the sistuation. I highly recommend BMW of Bridgeport because of the service they provide and people like Tona Zarrelli. Al Pasqua More

I have been going to BMW of Bridgeport for service for almost two years, and I have to say that it has been my best experience with a BMW dealership in Connecticut. I live in the greater Hartford area, a almost two years, and I have to say that it has been my best experience with a BMW dealership in Connecticut. I live in the greater Hartford area, and I drive past TWO BMW dealerships to bring my car for service at BMW of Bridgeport. The level of customer service is second to none. The Service Advisor that I alwasy work with is Walt Modeen. He is top notch and a huge asset to this dealership. I would recommend Walt and BMW of Bridgeport without hesitation to anyone looking for the true BMW service/dealer experience. More

Although I did not purchase my 2006 330i from BMW of Bridgeport, I can certainly vouch for their customer service department which has been great! Granted, one might not like to take thier car to the sh Bridgeport, I can certainly vouch for their customer service department which has been great! Granted, one might not like to take thier car to the shop every few months to start out with, but in my case, I commute 130 miles per day. One year, six months and 60,000 miles later, I haven't really needed much more than an oil change, wipers, tires and an air filter. I keep thinking that there is more that can be done to keep my baby on top of her game, but I guess German's really do build the ultimate driving machines. Anyway, each time I need to scedule an appointment, I just send Tona (my rep) an e-mail as I drive to work and she always manages to squeeze me in. In a case when they had to keep my car over night, they even provided me alternative transportation. It's been an awesome experice and a reason I will likely keeping going back to BMW of Bridgeport in the years to come. More

I was very impressed with the friendliness of the salesperson, Kurt and his manager. They were low key but did follow up as promised, he foudn me the exact color and interior that I wanted within da salesperson, Kurt and his manager. They were low key but did follow up as promised, he foudn me the exact color and interior that I wanted within days. I was happy with my lease decision and Kurt spent time with me to show me how to use all of the new technology. It was very helpful for that first drive home. I would highly recommend Kurt and BMW of Bridgeport! More

I continue to have our BMW's serviced at BMW of Bridgeport because they make us feel special and that they are truly interested in providing the best service possible. From teh moment you drive in Bridgeport because they make us feel special and that they are truly interested in providing the best service possible. From teh moment you drive in the garage the greeting is pleasant, quick and personal. More

Tona is knowledgeable, helpful and the works gets done when and how she promises. She take initiative to be sure our cars are safe and running properly. We have two BMWs and she has handled the service when and how she promises. She take initiative to be sure our cars are safe and running properly. We have two BMWs and she has handled the service on both. She keeps us coming back and would buy again at Bridgeport because of her. More

I went into BMW of Bridgeport last August to look for a used BMW that would be a great value. It's true; BMW is the "ultimate driving machine" and having had one for several years (a 525) I always wanted used BMW that would be a great value. It's true; BMW is the "ultimate driving machine" and having had one for several years (a 525) I always wanted to get back into one. After my divorce, I felt it was more prudent to find a practical car and purchased a used Subaru wagon. Me - at heart a RED BMW Coupe was driving a navy blue wagon. After two years and finding gainful employment, I met Kurt at BMW. Working with Kurt was wonderful. He listened, never seeming pushy or offensive in any way. We looked at several used BMW's and when Kurt heard me say that a Red car with a Beige interior was my 'ultimate' color combination, he steered me to the showroom floor where my beautiful car was waiting for me. A Brand New 2009 left-over in RED with a BEIGE interior. It wasn't a coupe, but I quickly made that adjustment. What a great car, what a great experience working with BMW of Bridgeport and Kurt was by far the best car salesperson I've ever had the pleasure of working with. I highly recommend Kurt to my friends, and actually brought one of my girlfriends down to Bridgeport BMW to take a look and meet Kurt. More