290 Reviews of BMW of Bridgewater - Service Center
Chad was very informative during the service visit. He was also very responsive. He tried to answer all of my questions. He took the time to take me into the service garage to actually show me where issue was also very responsive. He tried to answer all of my questions. He took the time to take me into the service garage to actually show me where issues were. Of course, the technician was there as well. Time will tell if all the work done was successful. The issue wiyh the rear differential was not eliminated. But I was told this will cause no additional engine/drive train problems. More
Got a recall notice in my mail for my 2008 BMW 335I . Went to BMW of Bridgewater the next morning, dealership was very busy, but Deb managed to get me in for service that same morning and had my car fixe Went to BMW of Bridgewater the next morning, dealership was very busy, but Deb managed to get me in for service that same morning and had my car fixed and looking great within 90 min. She was outstanding, treats the customers like friends and maintains a very professional attitude as well. She is a big reason why I return here for service to my car. More
The employees mention above were very courteous and attentive to my needs. Chad was honest and didn't try to sell me something I didn't need. Sean was very pleasant and efficient. Lori was also very attentive to my needs. Chad was honest and didn't try to sell me something I didn't need. Sean was very pleasant and efficient. Lori was also very kind and went out of her way to get me a brochure for the X1. Everyone was smiling and I left smiling. Customer service seems to be lost in today's world but not at BMW of Bridgewater. BTW - I came in to order a $17 part. More
When I walked threw the dealership service entrance I was immediately greeted by Debra Shafer and she swiftly started to help me. Debra was able to answer all my questions and was very helpful. My car was ta immediately greeted by Debra Shafer and she swiftly started to help me. Debra was able to answer all my questions and was very helpful. My car was taken care of in a timely manner and it was returned to me washed and vacuumed. I was 100% satisfied with my overall experience and I have recommended my friends and family to go get their BMW's serviced at BMW of Bridgewater. More
My overall experience with BMW of Bridgewater could not have been any better. Chad Renninger provided me with service that went well above and beyond anything I've experienced at any other dealership. He w have been any better. Chad Renninger provided me with service that went well above and beyond anything I've experienced at any other dealership. He was polite, knowledgeable, extremely professional and above all else honest. I would and will recommend BMW of Bridgewater to both friends and family thanks to my excellent experience with both Chad and the dealership as a whole. Thanks to members of your staff like Chad I will continue to support BMW and can guarantee that my next vehicle purchase will be from BMW of Bridgewater. Joseph Cahill More
It is a pleasure to bring my car to Bridgewater BMW. In particular, Chad Renninger in the service department is as professional and friendly as can be. They follow up with update phone calls and cheerfully particular, Chad Renninger in the service department is as professional and friendly as can be. They follow up with update phone calls and cheerfully provide a loaner car. When I am ready to buy a new car, I will be considering another BMW, not so much for the brand (which is excellent in of itself), but moreso because of this dealership and the ownership experience they provide. More
I have hsd the car serviced there for 4 years. The car had several issues (HPFP, Injectors, battery, carbon build up, brakes) and all of the work was done under warranty. For non warranty work, they have had several issues (HPFP, Injectors, battery, carbon build up, brakes) and all of the work was done under warranty. For non warranty work, they have the lowest prices in the area. All staff is friendly and "bend over backwards" for their customers. Would not go to any other dealer. More
This was my first visit to this new dealership. The entire experience was OUTSTANDING! Service advisor Debra Shafer is TERRIFIC! Knowledgable, professional, friendly and focused on making my servic entire experience was OUTSTANDING! Service advisor Debra Shafer is TERRIFIC! Knowledgable, professional, friendly and focused on making my service experience excellent! I immediately passed her business card and her Service Manager's card onto my brother who lives nearby and is looking for a service relationship for his BMW. Couldn't have been better!!! Scott Hughes More
The worst BMW service location ever. They said that they The worst BMW service location ever. They said that they checked everything, and handed me a printout about everything what needs to get fixed. They The worst BMW service location ever. They said that they checked everything, and handed me a printout about everything what needs to get fixed. They DID NOT MENTION ANYTHING about an engine oil! Four days after my visit there my engine started to make some loud noise, and I checked the oil level to make sure that there is enough engine oil. I wasn't surprised at all when I saw that there is NOTHING, totally nothing! And for some reason there was no Engine oil light on the dashboard...and THEY SAID THAT EVERYTHING ELSE IS PERFECT!??? wth?? Are they trying to do a tire rotation while breaking other things so a woman will leave the service center and will be back soon to get her car serviced for ridiculous amount of money!???? DO NOT GO THERE OR KEEP STARING AT THEM WATCHING THEIR EVERY MOVE, OTHERWISE THEY WILL SEE YOU BACK THERE SOONER THAN YOU CAN ONLY IMAGINE. More
I had an exhaust rattle under my car. They had my loaner waiting when I arrived which I probably didn't even need since the repair was done very quickly. Great service department! Very easy to work with. waiting when I arrived which I probably didn't even need since the repair was done very quickly. Great service department! Very easy to work with. More