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BMW of Buena Park

Buena Park, CA

4.6
884 Reviews

6700 Auto Center Drive

Buena Park, CA

90621

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Showing 884 reviews

June 15, 2023

Have been a customer of this dealership for 15 yrs starting when it was under Shelly BMW . The new management ( auto nation) is afoul . Courtesy service is poor. More

by Sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jun 22, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 13, 2023

Their service was great. He is amazing and makes process smooth.and he help me charging my phone for ready for pick up text message.. More

by hee ok kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Jun 22, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Easy and quick on trading my car and getting a new vehicle service is outstanding More

by Ramtinmotamedi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure multiple people helped
Jun 22, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Very poor services. I made appointment in advance to get services on my car and it takes almost a half day just to get the brake oil change. The services representative More

by Toeyer Moua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Jackson
Jun 15, 2023 -

BMW of Buena Park responded

Hi Toeyer, we are deeply disappointed by your experience at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

We had to bring my sons older BMW into the service department. The staff here could not have been nicer, getting the repair done quickly. More

by aprilamyers75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 14, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

This was my second purchase from BMW Buena Park. I will definitely be back when it comes to my next purchase. Unlike most of all other car dealers, this dealer is truly honest!! Hard to find in toda More

by John K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Tai
Jun 14, 2023 -

BMW of Buena Park responded

Hi John, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Treated with respect. My first leasing of a car. Pleasant very clean environment. Looking forward to future visits. Danny was very helpful and easy to work with. More

by Elvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Miller and Financial person (Name not with me now, sorry.) Both get 10's
Jun 12, 2023 -

BMW of Buena Park responded

Hi Elvin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Came in for scheduled service and received excellent treatment from Bjern Larson and the team. Its always a pleasure doing business with this dealership. More

by stemauhab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Jun 13, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 07, 2023

Excellent place to bring your vehicle. Excellent service and the personnel are awesome. Your car will be fixed in a timely manner and it doesn't get better than BMW service. I highly recom More

by halinpomares19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 11, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

June 07, 2023

I went there for maintenance and got wonderful service. Definitely will go there in the future. Thanks. More

by magielichun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tak Sing Jackson Hwang
Jun 11, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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