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BMW of Carlsbad
Carlsbad, CA
893 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 893 reviews
May 30, 2025
Service for my BMW X 3 Keith Sherman has been my service adviser for years Prompt service easy pick up and ride home Communicates well That’s why I own 2 BMW S service adviser for years Prompt service easy pick up and ride home Communicates well That’s why I own 2 BMW S More
by Chevyguy
Employees Worked With
KEITH SHERMAN
May 29, 2025
Stay Away! !! SAS failure! If you value Service After Sales then go elsewhere, BMW of San Diego(purchased my x5) or even BMW El Cajon. I purchased a 430i !! SAS failure! If you value Service After Sales then go elsewhere, BMW of San Diego(purchased my x5) or even BMW El Cajon. I purchased a 430i from this dealership January 25,2025 and to this day I still not received my license plates and registration. My wife purchased an x3 the same day and received her roughly 30 days later. My car is currently parked in my driveway since April 24,2025 when my temporary tags expired. I reached out to the dealership at the 60 day mark and that is when they admitted they made a mistake in registering it with the DMV. They promised me to expedite the process and send me another temp tag. 30 days later…same story… I spent another day given a runaround and was promised again this would be expedited and then was sent a letter from their DMV rep stating that I’m allowed to continue to drive my vehicle with expired tags.(thank you, now I have the burden to prove to law enforcement that my vehicle is legit). Here we are over 4 months after purchase and yet again they have no clue where my tags and registration is. This dealership truly wants your business then moves on to another sale instead of ensuring you are taken care of. I’ve owned multiple BMWs and dealt with many other dealerships, this is by far the worst service I’ve ever experience in the 11 years of ownerships. More
by mfred86
Employees Worked With
Michael Smith
May 28, 2025
I wanted a purple X1, but none were available in inventory. That did not hinder this top-notch team. There was one in Washington state and then it was in Carlsbad! Every day I smile when I open inventory. That did not hinder this top-notch team. There was one in Washington state and then it was in Carlsbad! Every day I smile when I open the garage door. More
by pletcher.carol
Employees Worked With
Tom and Kat
