BMW of Carlsbad

The team at BMW Carlsbad is nothing less than Top Notch! Shea was fantastic! His level of communication far exceeded my expectations, ensuring I had a positive experience. Cody wrapped up the deal with me a Shea was fantastic! His level of communication far exceeded my expectations, ensuring I had a positive experience. Cody wrapped up the deal with me and I couldn't have been more pleased. As I walked towards my new M60i, I noticed Cody had taken the liberty of adding in M valve caps as well as a BMW license plate frame. May not seem like much to most, but to me it showed a genuine care. I appreciate everyone I interacted with at BMW of Carlsbad and this will not be my last purchase with them. Thank you for everything! More

I had a wonderful experience at BMW Carlsbad. I came in unexpectedly in the morning and by the evening I was already driving home with my new car. The whole process was incredibly efficient and t I came in unexpectedly in the morning and by the evening I was already driving home with my new car. The whole process was incredibly efficient and the price was fair. I especially want to thank Roy and Jay — they took excellent care of me, helped me get comfortable with my new car right away, and continued to provide after-sale support and patient explanations even days after the purchase. I truly appreciate their professionalism and dedication. Highly recommend this dealership! More

I recently purchased my BMW X7 here and couldn’t be happier with the entire experience! The team was professional, friendly, and made the process smooth and stress-free. I felt well taken care of from happier with the entire experience! The team was professional, friendly, and made the process smooth and stress-free. I felt well taken care of from start to finish, and I’m absolutely in love with my new X7. Highly recommend this dealership if you’re looking for both excellent service and a dream car! More

We had a wonderful car buying experience with Auto Nation's Carlsbad BMW. Our salesman, Ben Regis was very knowledgeable about all of the features on our new i4 BMW and spent a great deal of time help Nation's Carlsbad BMW. Our salesman, Ben Regis was very knowledgeable about all of the features on our new i4 BMW and spent a great deal of time helping us (not very tech. savvy older people) to understand how everything worked. We truly appreciated all of his patience and positive attitude. Ben made us feel very relaxed and comfortable through the whole purchase process. Edith Loya, our financial advisor was also very positive and again made our whole buying experience a very pleasant one. We were very pleased overall with the service and deal we received and we will definitely buy our next car through an AutoNation dealership. More

It was a great experience overall. The sales staff was very attentive and the General Manager made sure that all of my needs were met. I had to travel by train for four hours to pickup The sales staff was very attentive and the General Manager made sure that all of my needs were met. I had to travel by train for four hours to pickup my vehicle and everyone at the dealership worked very efficiently to ensure I got thru the paperwork and received my new BMW M2 as shiny and clean as possible with a full tank of gas, and ready to go, in less than an hour. Staff was very friendly, helpful, and professional. I would definitely consider buying another car from this dealership again. Thank you!! More

I selected the car from the dealer website. Agreed to purchase the car and made an appointment to complete the purchase the following day. When I arrived to the store the salesman could not fin Agreed to purchase the car and made an appointment to complete the purchase the following day. When I arrived to the store the salesman could not find the vehicle. The vehicle was sold (i was told) to a different customer even though and they did not have another car like the one I selected for sale. More

I recently purchased a new car from BMW of Carlsbad, and the experience was excellent from start to finish. Tyler our Salesperson was knowledgeable, patient, and never pushy. He took the time to answer all the experience was excellent from start to finish. Tyler our Salesperson was knowledgeable, patient, and never pushy. He took the time to answer all my questions and made sure I felt comfortable with every step of the process. The financing was straightforward, and the entire purchase was handled efficiently. I highly recommend BMW of Carlsbad to anyone looking for a new car. More

Luxury service at its finest. BMW Carlsbad is well maintained and the team is always professional and tentative. BMW Carlsbad is well maintained and the team is always professional and tentative. More

After a drive train service light came on, I called the dealership. The person who scheduled my appointment did an excellent job, giving me full confidence that I would be taken care in a courteous and pr dealership. The person who scheduled my appointment did an excellent job, giving me full confidence that I would be taken care in a courteous and professional manner. Yes, they fixed the warranty problem, but I think the service advisor needs to work on his professionalism. Although I had an appointment, I was still kept waiting. Once at his desk, Brian took two calls from other customers and was interrupted by another employee twice. He also didn’t appear to be familiar with my car and printed up an estimated charge of $200 for my pre-paid oil change. When he walked me to the loaner, he walked about 25 feet in front of me, unlocked it and walked away. If it hadn’t been the drive train that I was sure was still under warranty, I would have gone somewhere else. Yes, the car is fixed and running well, but I had to text Brian to get a status report. Same treatment when I picked the car up. Would I have gotten better treatment if I had been a beautiful young woman instead of a grey-haired 60 something? Customer service is a very high priority to me and am a loyal customer when treated well. More