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BMW of Catonsville
Catonsville, MD
2,542 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,542 reviews
April 07, 2006
Wanted to lease an '06 325xi or purchase a late model 325xi or 330xi. Test drove 2 used and 1 new vehicle from their lot. 1st used vehicle, was hard to start and was not running on all cylinders for abou 325xi or 330xi. Test drove 2 used and 1 new vehicle from their lot. 1st used vehicle, was hard to start and was not running on all cylinders for about 3 minutes, 2nd used vehicle had a front end shimmy that made it difficult to hold onto the steering wheel. The salesman said "don't worry about it, it's just from sitting.." in both cases. Those vehicles continue to sit. Made 2nd visit to lease new 325xi, waited 20 minutes for saleman and lot attendant to find vehicle after telling me over the phone that it would be ready and waiting for me. Began negotiations for lease, asked for a copy of lease agreement to review, never received it. Nothing was put into writing so that I could see security deposit, mileage buydown or any terms of the deal. When I asked specific questions, I always got vague answers. My conclusion: a pack of evasive weasels. Plus: all vehicles were filthy on the exterior. Went to Carmax, got $2500 more for my trade in, got an '02 325xi for $4000 less than they wanted for '03 325i both 37K miles with similar options. Oh, and the engine wasn't sputering and coughing when I started it. More
by 2233
April 15, 2004
I can't really speak to the quality of the work, but I imagine it was good. I brought my car in to see if the alignment needed fixing, and a tech took time out of his day to ride in my car with me, at To imagine it was good. I brought my car in to see if the alignment needed fixing, and a tech took time out of his day to ride in my car with me, at Tom's request. He advised me that nothing was wrong with it. I decided to get it checked anyway, and my car was done within an hour. Arranging for a loaner through them was easy, too. Later, when I saw that my bill had "disposal of toxic chemicals" on it, Tom quickly removed it at my mere question. He was friendly, although very busy. My only gripe is that it was next to impossible to schedule an appointment. I called their service department for several days before finally getting through to a live human voice. More
by rsupreme
Employees Worked With
Tom in service
