
BMW of Cincinnati North
Cincinnati, OH
By Type
1,169 Reviews of BMW of Cincinnati North
The Best When you want to drive The Best (a BMW), you go to The Best Dealer, with The Best Sales Staff, The Best Business Office, The Best Service Department When you want to drive The Best (a BMW), you go to The Best Dealer, with The Best Sales Staff, The Best Business Office, The Best Service Department and The Best General Manager. If you want all these, then make your life easy and see Clay, Nick, Kyle and Walt, and Robert, and you will not be disappointed. I have just bought our fourth BMW at BMW of Cincinnati, and I am totally satisfied. More
No-nonsense, professional staff, great experience! Thanks. Perfect balance of technology and in-person service when you're ready to pull the trigger. An outstanding experience in every way. Thanks to Clay, Jo, Perfect balance of technology and in-person service when you're ready to pull the trigger. An outstanding experience in every way. Thanks to Clay, Jo, Aatir and Gerald for everything. Highly recommended. More
Outstanding experience buying two cars After a bunch of behind the scenes research but no contact with BMW Cincinnati North, my wife and I walked into the dealership on a Monday early afte After a bunch of behind the scenes research but no contact with BMW Cincinnati North, my wife and I walked into the dealership on a Monday early afternoon and were greeted by Ken Wills. We knew the cars they had on the lot but had never owned BMWs before and had been on one test drive. Over the course of 2 long days Ken worked with us, and between us we test drove 6 different cars about 8 total times - we were trying to figure out what we wanted. I was really torn between two vehicles and my wife was pretty open to a number of 4 and 6 cyl models. Ken is a very easygoing guy, knowledgeable but low key. Perfect for people like us, who are more used to taking charge. Ken really rolled with this situation well. In fact, I was ready for the new 340i xdrive that came onto the lot just that Monday morning well before Ken and the prepping staff were, and Ken took me bugging him on the second day (Tuesday) very well (I must've asked "Is it going to get done today?" 5 or 10 times!). Ken was way more patient with me than I deserved, that's for sure. Working with Nick Angelo in financing was also a breeze. Everyone in the dealership was kind and considerate and it was a fun experience. And the cars are just wonderful. I even had a brief discussion with Kyle in the service department about winter wheels and tires and storage. This brief interaction made me feel well prepared for and left me even anticipating future visits to the service department. Overall, an excellent car buying experience. Go see Ken. More
An excellent experience from start to 8,300 rpm I found the perfect car at BMW of Cincinnati. I live in New Jersey so this was no short trip, but thanks to the awesome staff at BMW of Cincinnati I I found the perfect car at BMW of Cincinnati. I live in New Jersey so this was no short trip, but thanks to the awesome staff at BMW of Cincinnati I was able to get all the information I needed before my trip. Aatir went above and beyond from the start, even picking me up from the airport! His passion and knowledge of ///M cars made me comfortable in the decision to purchase this amazing car. The dealership was clean and welcoming, and I can't recommend them enough. If you are looking to purchase a BMW, you simply can't find a better experience. More
BMW Online Service issue I have to acknowledge the great work of Gerald Isaac and Service advisor Kyle Brinkman to help me deal with a virtual problem: BMW online service. Th I have to acknowledge the great work of Gerald Isaac and Service advisor Kyle Brinkman to help me deal with a virtual problem: BMW online service. The did a fantastic job working through with BMW on the issue. Take your car to Kyle if you need great Service; He is courteous with impeccable follow-through. It is people that make a company tick. and we need people like him in the OCS. More
excelllent experience I just recently purchased a used BMW X5 from Jake Sweeney BMW. I was greeted by Brad Schultz during my first visit to the dealership. He was very prof I just recently purchased a used BMW X5 from Jake Sweeney BMW. I was greeted by Brad Schultz during my first visit to the dealership. He was very professional and easy to talk to. In no way a "pushy salesman", which can make car buying so awful. He was incredibly knowledgeable about his product and gave me every confidence that this was the place to buy my next car. Negotiating with him was so simple and straightforward, there was no stress involved! He delivered my car to me the next day and spent as much time as needed to show me all of the details and mechanics of my new car. This was BY FAR my favorite car buying experience. More
Customer Service A + I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, T I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, TN, Clay did not have the vehicle I was looking for. Unfortunately, I found what I was looking for somewhere else. I just wanted to say that I would definitely buy a vehicle from Clay and this dealership even though I live in Tennessee. Very professional and helpful. Today I spoke with Nick Angelo in the finance department about a possible extended warranty for my BMW. Nick was very helpful explaining the best option for me. He DID NOT try to push a product on me like many places do. He provided me with several options and told me to think about what was best for me and to call him back if I had any question or when I was ready to purchase. More
Thank You Clay and Jeff for another Exceptional Experience!! This was my second purchase from Jake Sweeney, and it was once again, the best service I've ever experienced with a new car purchase. Clay Moorhead This was my second purchase from Jake Sweeney, and it was once again, the best service I've ever experienced with a new car purchase. Clay Moorhead and Jeff Robinson are hands down, THE BEST!! They are totally focused on delivering a world class customer experience. Both Clay and Jeff worked diligently to structure this purchase for me in record time to accommodate my busy schedule. Jake Sweeney is a 1 1/2 hours drive (one way) and it's worth every minute of my time to deal with such a professional team. These guys know how to get things done and simplify this process for the customer. I would strongly recommend anyone looking to purchase a BMW to check out Jake Sweeney. You will be glad you did! More
AWESOME! I am SO happy I got to drive away in a new BMW and it is all thanks to Jo Carter. Jo provided a flawless buying experience and was extremely happy and I am SO happy I got to drive away in a new BMW and it is all thanks to Jo Carter. Jo provided a flawless buying experience and was extremely happy and committed to getting me the best deal. I am in love with my car, my payment and this auto group. I highly recommend working with Jo, she was the sweetest. (even set me up with a huge red bow on top to take my experience to the next level). If you are looking for a great experience, a competitive price and a sales rep committed to getting you the vehicle you want at the price you need look no further. Thanks again Jo! More
BEST BMW dealer in the US ! ! ! This is my second review for JakeSweeney, last week I bought X5 and all the staff were very nice to me. They took very good care of my requests and po This is my second review for JakeSweeney, last week I bought X5 and all the staff were very nice to me. They took very good care of my requests and politely obliged. Micheal N was my salesperson and I really felt like a family to him, the way he received us and help that he offered and detailing car features. I wish there I could give 10 stars to Jake Sweeney, the car buying experience was so royal and I would buy my next BMW here, whereever I am. All of the BMW fans in US, whether you are in west coast or east coast, it's worth buying BMW from here, you will realize when you buy from them and I'm sure you will write much more than what I mentioned here..... GO Jake Sweeney ! ! ! More