BMW of Cincinnati North

Sale Person Excellent Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. More

Fast, pleasant, shuttled me to and from work in downtown Cin My visit to BMW Cincinnati North was fantastic. Everyone was incredibly pleasant to speak with, they shuttled me to and from work. An awesome experien My visit to BMW Cincinnati North was fantastic. Everyone was incredibly pleasant to speak with, they shuttled me to and from work. An awesome experience! More

Honest, professional, friendly. This was our third BMW purchased from Sweeney, even though we are 110 miles away and have 2 dealerships close by. We trust that we will get an honest This was our third BMW purchased from Sweeney, even though we are 110 miles away and have 2 dealerships close by. We trust that we will get an honest deal from a family we have known for many years. More

Sell a decent car, the rest is a nickel and dime operation Did not resolve problems with my car after 2.5 days in your shop with multiple guarantees from Ryan that everything was good. Two bit operation...will Did not resolve problems with my car after 2.5 days in your shop with multiple guarantees from Ryan that everything was good. Two bit operation...will sell the car and go back to Lexus. I picked the wrong dealership. More

Brake fluid/oil change I received a call telling me that BMW had received notification from my car that I needed a brake flush. I scheduled the appointment and spoke with t I received a call telling me that BMW had received notification from my car that I needed a brake flush. I scheduled the appointment and spoke with the service advisor upon arriving and was told that I didn’t need a brake flush but that I needed an oil change. Not sure why there was the confusion. I waited for the oil change which took approximately two hours. More

Perfect Could not have been better.The young man that drove me home while my car was being serviced wa s very courteous and pleasant.I appreciate not having t Could not have been better.The young man that drove me home while my car was being serviced wa s very courteous and pleasant.I appreciate not having to return to pick up my car.Filling out this review has been a bit difficult. More

sales person did excellant job ordering and delivering car. Chris Lynks took good care of us through the selection, ordering and receiving our BMW. Darrin was pleasant and professional on closing out the s Chris Lynks took good care of us through the selection, ordering and receiving our BMW. Darrin was pleasant and professional on closing out the sale of our BMW. More

Came in to buy x5 and turn in x3 early. I believe I ended up paying for turning in my lease early. I had been assured that would be taken care of by your dealership . I would have kept the x I believe I ended up paying for turning in my lease early. I had been assured that would be taken care of by your dealership . I would have kept the x3 had I known that would show up as “misc”on invoice. I was disappointed that it was a hidden charge . The fellow that showed me how to set up cell phone did not show me another thing about the car He said that everything is set up like the x3. I did not find that to be true. No one gave me the owners manual which I did call in and ask that one be mailed. It was received last Friday. I would also like to address the scratches on the car and the couple of dents that I showed to the fellow giving me the car. He went in and got some wax to buff out. Did not work too well.Granted they are small. I also pointed out that there were a couple of spots left dirty in car. Car also has small windshield hole probably from a small pebble. Having never bought a used car I do not know if the dealership is responsible for any of those mentioned. Seems to me they would have had it detailed before I saw the vehicle. More

Poor Service My service adviser was impossible to get a hold of. On Wednesday, for example, I called him 5 times and texted him 2 times between 11 and 5, before he My service adviser was impossible to get a hold of. On Wednesday, for example, I called him 5 times and texted him 2 times between 11 and 5, before he finally called me back. Car was returned to me Friday about 430, with the Check Engine light on. Again I left a message, and I know the delivery driver called him as well. It is 11:30 Monday now, and I have heard nothing. More

Check engine light on and inspection done The inspection counter wasn’t reset and check engine light is back. Corey was excellent and knowledgeable. Parts department also excellent and recepti The inspection counter wasn’t reset and check engine light is back. Corey was excellent and knowledgeable. Parts department also excellent and reception was very friendly. More