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BMW of Cincinnati North

Cincinnati, OH

4.6
1,169 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,169 Reviews of BMW of Cincinnati North

April 15, 2019

Poor Service My service adviser was impossible to get a hold of. On Wednesday, for example, I called him 5 times and texted him 2 times between 11 and 5, before he More

by DanZ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, So sorry to hear that your experience was not up to your standards. I have forwarded this to management who will look into where the breakdown was for you so we may be able to correct this.

April 15, 2019

Check engine light on and inspection done The inspection counter wasn’t reset and check engine light is back. Corey was excellent and knowledgeable. Parts department also excellent and recepti More

by APRAZR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey in service , Jonathan Brockmann
Apr 19, 2019 -

BMW of Cincinnati North responded

Corey is awesome! We are glad he was able to help you with your service needs at BMW of Cincinnati North! Thank you for your feedback!

April 15, 2019

Came in to buy x5 and turn in x3 early. I believe I ended up paying for turning in my lease early. I had been assured that would be taken care of by your dealership . I would have kept the x More

by WOOBIRD1704
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aatir Barlas, Clay Moorhead , Darrin Roll
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience with us. I have forwarded this to management and they will look into it for you. We really appreciate you bringing this to our attention as it is always our goal to be able to better ourselves for future visits.

April 13, 2019

Very disappointing experience. I was very disappointed with my service experience. I had normal maintenance scheduled and a full car detailing. I did not get a call when my service More

by KRIDDLE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana Eby
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience with us. I have forwarded this to management and we will look into where the breakdown was for you. We hope to be able to always improve.

April 11, 2019

Awsome It was such a Great experience dealing with Ryan. My car is 10 years old and because I have such a great experience I still bring my car there every t More

by DIANNE.SHEPHERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Laber,Edward Besl, Edward Besl, Ryan Laber
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, We really appreciate you taking the time to share your experience with us, your loyalty is greatly appreciated!

April 11, 2019

Excellent experience! Service was great and on time. Friendly and helpful staff! All the work was completed that my car was scheduled for. Will definitely recommend this More

by DENISESTINSON58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, So glad to hear you had a great experience with us, thank you so much for taking the time to share!

April 11, 2019

Service with a hug! Chris freeman always greets me with a friendly smile. This time, I even got a hug! We share a special bond - we both hate breast cancer. More

by OSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Freeman
Apr 11, 2019 -

BMW of Cincinnati North responded

Thank you for sharing your great experience! Chris is a wonderful person and very huggable! We appreciate your business!

April 11, 2019

Service with a smile The last couple of times I have been to this dealership they have been unbelievably friendly and effective! I always feel welcome and they check to s More

by jenkle806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, What a wonderful review! Thank you so much for taking the time to share, and thank you for trusting us with servicing your vehicle!

April 11, 2019

2007 bmw 335 Great experience. Fair price and a nice vehicle in excellent condition. Easiest car buying experience I have had. Staff was very friendly and helpful More

by SAMSTEFFEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Apr 11, 2019 -

BMW of Cincinnati North responded

Thank you for the great review! We appreciate your business!

April 10, 2019

Great service Service at BMW Cincinnati North is at par to no one. Staff members are excellent at helping customers. Thank you for the great service and attenti More

by BILLGCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Apr 12, 2019 -

BMW of Cincinnati North responded

Thank you Bill for the 5 stars! We are working hard to exceed your expectations and make your service top notch!

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