BMW of Cincinnati North

The shuttle service was so helpful! I had a business appointment that I needed to get to and BMW provided a shuttle service at no extra cost. Clay was my driver and he did an excellent j I had a business appointment that I needed to get to and BMW provided a shuttle service at no extra cost. Clay was my driver and he did an excellent job and provided a great conversation. Could not be happier that they actually delivered my vehicle to my office after the brakes were serviced. More

Got it right Service and sales Dept were exceptional and coordinated well took great care of me and my vehicle. Paperwork helped me secure title. Mr Monday in ser Service and sales Dept were exceptional and coordinated well took great care of me and my vehicle. Paperwork helped me secure title. Mr Monday in service was exceptional Kudos to him More

All around excellent experience I have had nothing but outstanding customer service from both the sales and service departments. Everyone is friendly and eager to help. Any communica I have had nothing but outstanding customer service from both the sales and service departments. Everyone is friendly and eager to help. Any communication regarding vehicle status or services needed is timely and clear. My vehicle is always super clean when I pick it up. I drive out of my way to bring my care to BMW of Cinci North and it is totally worth it. Highly recommended. More

Bad experience Luck of explanation of why things go wrong Charging for testing things that are obvious No interest of customer satisfaction No skin in the game Luck of explanation of why things go wrong Charging for testing things that are obvious No interest of customer satisfaction No skin in the game More

RR Tire and senor on new rim The service staff was better than average, friendly and helpful. I had a carry in tire and rim to have the TPS and Tire mounted on new rim. It The service staff was better than average, friendly and helpful. I had a carry in tire and rim to have the TPS and Tire mounted on new rim. It just took longer than I thought it should. More

Good service Had to get my car in for a cracked windshield. Good prompt service, regular updates on progress and price as quoted. had a loaner vehicle for the dura Had to get my car in for a cracked windshield. Good prompt service, regular updates on progress and price as quoted. had a loaner vehicle for the duration my car was out. Can’t falter the service. Very pleased. More

Checkup for car Dana was very professional and took care of me and my car. I was disappointed in the inside of the car when I got into it. Although it is an old car Dana was very professional and took care of me and my car. I was disappointed in the inside of the car when I got into it. Although it is an old car (5 yrs.), I am very careful about how I take care it. The steering wheel and side door handle both had some white residue on it. Dana said she would try to clean it but I was in a hurry. I have purchased leather cleaner and it seems to be working. Cathy Crain Also, the young man who greets us at the service door is an absolute delight. More

Excellent customer service. Aatir was our salesperson. He was excellent! It was great working with him. He was knowledgeable, helpful, and explained every aspect of the sales/ Aatir was our salesperson. He was excellent! It was great working with him. He was knowledgeable, helpful, and explained every aspect of the sales/lease process. He handled things very efficiently. The administrative process, including the paperwork, was very smooth. All associates were kind, courteous, and committed to helping us. We felt like valued return customers. More

Recent purchase Jason did great with helping us with the automobile purchase. Darrin made the business portion very smooth and very easy. Overall anexcellent job betw Jason did great with helping us with the automobile purchase. Darrin made the business portion very smooth and very easy. Overall anexcellent job between everyone. More

Overall great experience with the staff. They were helpful in diagnosing my car as well as timeliness in repairs. I live in Indianapolis and will continue to work with BMW Cin with the staff. They were helpful in diagnosing my car as well as timeliness in repairs. I live in Indianapolis and will continue to work with BMW Cincinnati north. More