BMW of Cincinnati North

Awesome Transaction Everything was taken care of prior to showing up at the dealership and No surprises yet. Great overview of all technology in vehicle which has major c Everything was taken care of prior to showing up at the dealership and No surprises yet. Great overview of all technology in vehicle which has major changes. More

BMW SERVICE The customer service was great, the repair department trouble shot and repaired my vehicle. They use text messages to keep you up to date on your vehi The customer service was great, the repair department trouble shot and repaired my vehicle. They use text messages to keep you up to date on your vehicles status which was great for me. They also offer a loaner vehicle when they have to keep yours over the day. More

Fast and easy. We found our experience to be great. All of the paperwork was fast and the process was really easy. Brad was fantastic to work with, would definitely We found our experience to be great. All of the paperwork was fast and the process was really easy. Brad was fantastic to work with, would definitely recommend. More

Routine service Everyone is very friendly and courteous. They listen to your concerns and recommend the best actions. I am very confident in the work performed corr Everyone is very friendly and courteous. They listen to your concerns and recommend the best actions. I am very confident in the work performed correctly. More

"Great Service" Reception from the people I dealt with was outstanding and they each went out of their way to make me feel special and assured all my needs were met. Reception from the people I dealt with was outstanding and they each went out of their way to make me feel special and assured all my needs were met. More

John Ogden is great!!!! John made it so easy to to get info on the x5 and get the deal done. THANKS YOU JOHN!!! We have bought multiple BMW’s from John. Great service. John made it so easy to to get info on the x5 and get the deal done. THANKS YOU JOHN!!! We have bought multiple BMW’s from John. Great service. PKW More

Excellent service When we called to sechedule a recall service, not only was the technician very courteous but made it a point to get our car in as soon as possible. T When we called to sechedule a recall service, not only was the technician very courteous but made it a point to get our car in as soon as possible. Then, when we ran into an issue trying to return the loaner car, they went out of their way to have our car dropped off at our location and picked up the loaner. Nothing but the best service from this group!! More

Friendly reliable service Great staff! Always feel welcome when I bring my car in. Very pleased with the level of customer service. Also very on time with everything! Great staff! Always feel welcome when I bring my car in. Very pleased with the level of customer service. Also very on time with everything! More

Good response, timely action, work completed Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in th Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in the next few weeks! Chris Chaney More

Great Car, Great Shopping Experience We were shopping for a new luxury SUV and were looking at several different models and brands. Our Salesman, Brian Williams was extremely helpful in We were shopping for a new luxury SUV and were looking at several different models and brands. Our Salesman, Brian Williams was extremely helpful in showing us the BMW models and all the various options. BMW of Cincinnati North had a good selection on site of various X5's, including multiple colors and option packages. We decided on the X5, but they did not have the exact one we wanted and Brian helped us through the order process, which was extremely simple. In three weeks, our made to order X5 was delivered. The delivery process included a great education on all of the X5 features. We had previously bought from another Jake Sweeney dealership, and both times, the salespeople were knowledgeable and not high pressure. It was a great buying experience. More