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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

March 11, 2019

A flawless experience Nice rental car provided, good communication through the service and car was ready when promised. My wife was happy with the overall experience and t More

by DGAMBLE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Mar 14, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to leave such a wonderful review! We appreciate you trusting us with servicing your BMW!

March 11, 2019

No Communication with service advisor. No communication with service advisor Corey after having my vehicle towed in for days he didn't feel it necessary to communicate with me or make sure More

by VALERIEWRAGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Owens, Don Johnson
Mar 11, 2019 -

BMW of Cincinnati North responded

Hi Valerie, I am so sorry to hear of your experience with us. I can assure you this is not a normal practice of ours. Thank you for bringing this to our attention. If you have a moment to discuss, I would love to hear from you so we can try and resolve this. My direct line is 513-782-1170.

March 11, 2019

Always a great experience I always have a great experience at BMW North CINCINNATI. Dana Eby is great in the service center. All the staff are professional and courteous. More

by Stefanie0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Mar 14, 2019 -

BMW of Cincinnati North responded

Hi Stephanie, Thank you so much for taking the time to leave us such a great review. Glad we were able to exceed your expectations!

March 11, 2019

Leasing a vehicle Chris Lykins has been awesome to work with during this process. Nick Markoff was very helpful with understanding the financial process. Jan and Sco More

by JAN16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Markoff, Chris Lykins
Mar 14, 2019 -

BMW of Cincinnati North responded

Hello, Thank you for taking the time to leave us great review!

March 07, 2019

Outstanding The team is wonderful. I enjoy the no nonsense and not wasting my time getting my purchase done. I went in for a used X5 and left with a new X7. Let m More

by DKOURIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Edward Besl, Chris Lykins, Darrin Roll
Mar 11, 2019 -

BMW of Cincinnati North responded

Hello, Congrats on the new X7, such a beautiful SUV! So glad we were able to make your time worth it driving all the way from Columbus, your loyalty means a lot to us! Thank you for sharing your experience with us by leaving such a great review!

March 07, 2019

Great service experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this More

by ROHANKUMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophie Kidd
Mar 11, 2019 -

BMW of Cincinnati North responded

Hello, Thank you for trusting us to service your X1 and thank you for taking the time to share your experience with us!

March 06, 2019

Fantastic I had a window replaced. They noticed the windshield was also broken and it all got done by the nicest people ever! I could not imagine an easier expe More

by JWESTHEIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathylee Sweeney, Dana Eby, Don Johnson
Mar 11, 2019 -

BMW of Cincinnati North responded

Hello, What an awesome review! Thank you so much for taking the time to share your experience with everyone. So glad to hear that it was such a nice one!

March 06, 2019

Routine service visit My 328d wagon was in for routine service. My visit was awesome! Ryan handled my visit well and was respectful. I appreciate all of his help! More

by MELISSA_TWINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Laber
Mar 11, 2019 -

BMW of Cincinnati North responded

Hi Melissa, First off, what a beautiful car! Second, thank you so much for leaving us such a great review. These mean a lot to us so we appreciate that you took the time to share!

March 06, 2019

Excellent Have worked with Brad Schultz in previous purchase. Extremely knowledgeable, professional and a pleasure to work with. Definitely an asset to BMW Ci More

by GAILSMAIL929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Dexter, Brad Schultz, Hallee Scott, Darrin Roll
Mar 11, 2019 -

BMW of Cincinnati North responded

Hi Gail, We are glad to have Brad, he is a great person! We really appreciate you taking the time to let us know how your experience was. Thank you for leaving such a nice review!

March 06, 2019

Great Team Great team with high customer focus. Excellent product knowledge and low pressure environment. Easy to deal with and highly professional. Halle More

by Sarah16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson, Hallee Scott, Darrin Roll
Mar 11, 2019 -

BMW of Cincinnati North responded

Hi Sarah, We are so happy to hear that your experience with us was so great! Thank you so much for taking the time to share it with everyone by leaving us such a nice review!

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