BMW of Cincinnati North

Excellent Dealership The key to their excellence is their people. They are the only place I will go in the future because of their professionalism. They have earned my tru The key to their excellence is their people. They are the only place I will go in the future because of their professionalism. They have earned my trust and confidence. More

Novice Car Buyer This was my first experience with new car buying. Greg Sewell answered all my questions and helped me to find my perfect CX-5. Greg will continue to This was my first experience with new car buying. Greg Sewell answered all my questions and helped me to find my perfect CX-5. Greg will continue to help me as I learn how to access all the great options with my new vehicle. Adventure awaits! More

Smooth process. No hassle negotiation over email, excellent in-dealership service, smooth lease turn in and new car pick up process. Jason Maudlin the agent and Micha No hassle negotiation over email, excellent in-dealership service, smooth lease turn in and new car pick up process. Jason Maudlin the agent and Michael from management did and excellent job. More

First Vehicle Maintenance I had a flawless first maintenance experience at BMW of Cincinnati North. They were ready for me when I arrived, and the maintenance lasted exactly t I had a flawless first maintenance experience at BMW of Cincinnati North. They were ready for me when I arrived, and the maintenance lasted exactly the length I was told to expect. Plus, as part of the maintenance program, I didn't have to pay a cent. A-plus! More

Lindsey Harper was great. Super customer service skills. Your people make the difference. Very professional, friendly, and great customer service. I have been buying cars from Sweeney stores since the 70's, Your people make the difference. Very professional, friendly, and great customer service. I have been buying cars from Sweeney stores since the 70's, and keep coming back. You guys get it. More

Service Had scheduled a routine service which resulted in a couple of additional items that needed to be addressed. I also sought some advise on the car phone Had scheduled a routine service which resulted in a couple of additional items that needed to be addressed. I also sought some advise on the car phone audio control system, which was promptly given to me, and corrected the issue I was having with the system. More

X5 Service I can't say enough about the service team, Jeff did a great job. Someone called me about buying my car then I never heard back from the girl.... Th I can't say enough about the service team, Jeff did a great job. Someone called me about buying my car then I never heard back from the girl.... The other thing is they usually clean my car, but this time it was messy, not wiped down, tires not cleaned, etc. More

Service call Service performed as requested and turn around time for return as promised. Jeff is always friendly and provided text number if there were any questi Service performed as requested and turn around time for return as promised. Jeff is always friendly and provided text number if there were any questions. Very happy with service: More

Easy and fast car buying experience I began my car search at another dealership and was so turned off by the salesperson that I considered not getting a car at this time. On a whim I ema I began my car search at another dealership and was so turned off by the salesperson that I considered not getting a car at this time. On a whim I emailed Qasim off of the website and he could not have been more friendly or helpful. He accommodated the price I was looking for and was able to conduct 99% of the sale via email. Jo Carter helped walk through the particulars and review the sale with me and she could not have been warmer either. It was a great experience and my car came in 3weeks exactly as predicted. I appreciate all of the attention and follow up and would not hesitate to recommend Qasim, Jo or this dealership. More

Friendly atmosphere. My sales associate, Brad Schultz, was very friendly and knowledgeable. He was not pushy, but wanted me to find a vehicle that suited me. He presented My sales associate, Brad Schultz, was very friendly and knowledgeable. He was not pushy, but wanted me to find a vehicle that suited me. He presented me with several options. I never had the impression that his goal was just to sell me a car, but to truly have a satisfied customer. More