Back

BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

Directions

By Type

1,166 Reviews of BMW of Cincinnati North

May 10, 2017

4th BMW This is our 4th BMW from Jake Sweeney and as you can see we keep coming back! Brad Schultz is an excellent employee and we are happy to continue to w More

by lovebmws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
May 15, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review and your loyalty. Brad and our staff make it our goal to make sure all our customers are more than satisfied with their car and their experience. We're pleased to hear that you have had a great experience with us each and every time. Thank you for your ongoing business and have a great day!

May 15, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We're all very pleased to hear that Brad was able to take care of all your needs. From all of us at BMW of Cincinnati, thank you for your continued business and we hope enjoy you new BMW. Have a great day!

May 09, 2017

Great experience. Very impressed with your customer Service. Lindsey was a superb teacher. Especially since I hate manuals. She also has a great personality. I told h More

by Trudy1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin, Lindsey Harper
May 09, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal is to make sure you feel as comfortable with us as you do at your own home. Our customers are family. All of us at Jake Sweeney BMW are pleased to hear that you had an exceptional experience with Lindsey, Jason, and our staff. We're proud to hear that they took the time to walk you through how to use the cars and overall gave you complete personal attention. Thank you for your business and have a great day!

May 08, 2017

Purchasing and financing process was Outstanding. Jeff Robinson was knowledgable, friendly, and made the entire purchasing process simple. I traveled from Indianapolis to purchase the vehicle and wou More

by guyweeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
May 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review and your travels. Our biggest goal is to make sure the whole sales process is painless. As a dealership, we believe that our customers are family to us. We're all pleased to hear that you felt right at home with Jeff and our staff. Thank you again for your business and enjoy your new BMW. Have a great day!

May 08, 2017

Excellent service appointment. Had to have a few spots touched up on my car and everything went very smoothly - scheduling, loaner and pick up. In and out in no time. More

by pamw513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
May 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review. We strive to complete our work in a timely manner while ensuring we keep the highest quality possible. We are all pleased to hear that Brad and our staff took great care of you and your vehicle. Thank you for your business and have a great day!

May 07, 2017

purchase Jo Carter is fanatical about explaining details and went out of her way to accommodate our schedule. The mountain of paperwork was explained in great More

by dbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have name of person who completed paperwork. Also 5 *., Jo Carter
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We know the car buying process can be very stressful, that's why it's our goal to make sure that we take care of all of our customers needs. We're all very pleased to hear that Jo was able to walk you through every step of the sales process to inform you on what was going on. From all of us at Jake Sweeney BMW, thank you for your business and enjoy your new BMW. Have a great day!

May 07, 2017

Great work! The dealer provided great work on my car as usual. The bill was lower (still high) than the estimate and my car was returned at the projected time. More

by Pezco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none, Shawn Snelling
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for the review. As a dealership, we strive to make sure that we take care of all of our customers needs. Whether it's in servicing or sales, we believe our customers are family and deserve the utmost respect. All of us at Jake Sweeney BMW are pleased to hear that we took care of your servicing work and got your vehicle back to you on schedule. Thank you for your business and have a great day!

May 07, 2017

Excellent customer and car service Z4 brought in for routine maintenance and checkup along with tire change (winter to performance). As always, service completed as requested, all went More

by Z4driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - service receiver and driver, Chris Owens, Shawn Snelling, Dana Eby
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, our goal is to give the best service and customer service as possible. All of us are pleased to hear that we were able not only able to service your vehicle, but fix your caution and give you an oil change all while giving you the best customer service possible. Thank you for your ongoing business and have a great day!

May 06, 2017

Excellent service and excellent communication BMW of Cincinnati North is not the closest BMW dealership to my home but because of the excellent service provided by Shaun and the rest of the staff More

by bethsully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW is to make sure we take care of all of our customers throughout all of our services and sales. We're pleased to hear that you had an exceptional experience with Shawn and our staff while visiting our service department. All of us are proud to hear that we kept you informed and provided excellent servicing to your vehicle. Thank you for your business and your loyalty to us. Have a great day!

May 06, 2017

Scheduled maintenance I have been with this dealership for over 20 yrs. No need to change when you receive such excellent service in every area. My 2000 BMW continues t More

by polar bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your business and outstanding loyalty to us. Our clients are not customers to us, rather they are family to us from the time we meet. Since our customers are family, we owe it to you to give the best quality service and customer service. We pleased to hear that Chris took great care of you and even got you something to eat to start your day. Thank you again for your ongoing business and have a great day!

May 06, 2017

Excellent service Great service and would recommend to anyone! We are very pleased with the service since Tim Gabbard is now in charge. Phyllis Cummins and Donald Dy More

by pac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard , Dana Eby
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customers are the most vital factor to our dealership. That is why we strive to make sure that everyone of our customers feel right at home. We're pleased to hear you had an exceptional experience with our service staff and the work done to your vehicle. We thank you for your business and hope you have a great day!

...
93
...