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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

May 05, 2017

Great dealership & much more then just buying a car! Brian sold me my first new BMW and he was great! He is extremely professional, very thorough and willing to go the extra mile. Mike in finance is grea More

by djbowman86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Jeff Page, Mike Donohue
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We strive to make sure that each customer receives the best service and customer service possible. Our goal is to make sure we take care of our customers as if they were family. All of us at Jake Sweeney BMW are pleased to hear that we gave you such a great experience that you came back a few months later and bought another one. Brian, Jeff, Mike, and our staff would like to welcome you to the Jake Sweeney family. Have a great day!

May 05, 2017

First BMW Thanks Brian Williams When other Dealerships would not work with me this dealership did. Excellent ! I got an great price on a BMW i3 with range extender. This dealership More

by randyman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customer relationships are very important to us as a dealership. That is why we believe our customers are not just customers, rather they are family to us. All of us at Jake Sweeney BMW are pleased to hear that Brain got you into your i3 with a range extender at a great price. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

May 05, 2017

Great BMW service! Always very happy with the service department. Great customer service from the minute you pull in until you leave. Friendly and professional, that's More

by Steven Adler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Kyle Brinkman
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We strive to make sure our dealership feels like your second home. All of us at Jake Sweeney BMW are pleased to hear that you felt just that. We're happy to hear that Shawn, Kyle, and our staff were able to get you into a great car while making you feel right at home. Thank you for your business and we appreciate your outstanding loyalty. Have a great day!

May 05, 2017

Service leased 4 series Excellent service and done in a very friendly manner. All employees performed at an extremely high level. Will definitely refer family members and f More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to make sure that each and every customer receives the best service and customer service with us. To us, our customers are family. Shawn and all of us are pleased to hear that you had a great experience with us. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

May 05, 2017

Wonderful service The service here was amazing from the receptionist to the Service advisor who helped us with our transaction The care and attention that you rece More

by Mdola899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our team at Jake Sweeney BMW strives to make sure our customer's servicing is completed with the best quality as possible. We also believe that our customers deserve the best customer service as well. All of us are happy to hear that received both from us. Thank you for your business and have a great day!

May 05, 2017

Top notch service at BMW of Cincinnati North This was my first time at 'BMW of Cincinnati North' for servicing my car. It was a pleasure dealing with Shawn Snelling, who kept me updated throughou More

by shawkats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Linda Wiley
May 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, we believe all our customers are family. That's why it is our goal to make sure each and every one of our customers receives the utmost quality in service and customer service. We are all pleased to hear that Linda and Shawn informed you on everything regarding our service on your vehicle as well as information on additional parts. Thank you for your business and loyalty to us. Have a great day!

May 04, 2017

Great Service Tim and his staff made my service visit easy and anxiety free having always gone to the BMW Store for years to buy and have my BMW's serviced More

by B Man
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard , Dana Eby
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We're aware that the car buying process can be stressful and anxiety filled. At Jake Sweeney BMW our goal is to make sure you feel none of that. To us, our customers are family, which is why we strive to make sure you feel right at home. Thank you for your loyalty and have a great day!

May 04, 2017

Great Service, Easy to work with Brought my new X1 into the facility for servicing. Services and retrofitting of the comm box were all completed within 24 hours. Kept me in the loop t More

by dan14abcdE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani Carroll
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to make sure our customers not only receive the best customer service but receive the best service possible. All of us are happy to hear that our staff kept in contact with you to make sure you knew exactly what was happening. Thank you for your business and have a great day!

May 04, 2017

First Beamer The experience went well. Brad followed up and did a good job. The 'genius' also did a good job explaining how to use the vehicle. More

by Hoagylips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Nick Angelo
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our goal at Jake Sweeney BMW is to get our customers into great cars at great prices while giving the best customer service possible. All of our staff are pleased to hear that Brad gave you the utmost respect and even followed up with you. Thank you for your business and have a great day!

May 04, 2017

The salesman was fair and very conscientious. Nice Salesman! The salesman was not pushy and did not up-sell me from what I was looking for. He was very informative about both the vehicle and the w More

by Nik Perino
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Naveh
May 05, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We strive to make sure that we get every customer not only gets into a great car, but a great car with a great deal. All of us at Jake Sweeney BMW are happy to hear that Michael informed you on the options for your car as well as inform you about the perks for each car. Thank you for your business and have a great day!

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