BMW of Cincinnati North

Service experience Great job! When I had miscommunicated, the BMW North service team stepped up to make my error transparent!! I will absolutely recommend this tea Great job! When I had miscommunicated, the BMW North service team stepped up to make my error transparent!! I will absolutely recommend this team to friends and neighbors! And I will return again when service is needed!! More

My 13 th BMW bought Always dealt with Jon Ogden for 20 years. My 13 th BMW. I will buy from no one else thanks for making it so easy Always dealt with Jon Ogden for 20 years. My 13 th BMW. I will buy from no one else thanks for making it so easy More

An Experience I would Repeat I bought a certified used 2015 BMW 328xi. The experience was an excellent one. For the most part a major purchase is inherently uninteresting and us I bought a certified used 2015 BMW 328xi. The experience was an excellent one. For the most part a major purchase is inherently uninteresting and usually not particularly a good time. I have bought several different vehicles across Cincinnati for the past 35 years and this one of the better experiences. I dealt with Brian Williams, who communicated well and in a timely manner. And Brian overall was a pleasure to work with. I was able to consider my options and test drove two different cars. And in the end I came away with I thought was a generally a good deal. As an owner of primarily Japanese vehicles, I have found my choice perhaps to be best one to date. In the future, I can envision coming back to Sweeney to buy another car. More

2017 BMW X3 28i We had an excellent experience with BMW of Cincinnati North dealership. We contacted them to get a quote for 2017 BMW X3 28i with following configurat We had an excellent experience with BMW of Cincinnati North dealership. We contacted them to get a quote for 2017 BMW X3 28i with following configuration: Base Configuration: X-Line Exterior Color: Black Sapphire Metallic Interior: Black Nevada Leather w/gray contrast stitching/Saddle Brown Nevada Leather Trims: Burl Walnut Wood Trim with Pearl Gloss Chrome highlight Additional Packages (optional): Cold Weather Package Driving Assistance Package Driving Assistance Plus Package Technology Package Premium Package We had the pleasure to work with salesperson named Jason Maudlin. We were very quite firm to get above configuration at LOWEST price in Midwest. In my initial phone conversation with Jason, even without him knowing quotation from other dealership, Jason confidently told me that they will beat prices from other dealership by atleast $500 so long as other dealership are also quoting prices on same exact configuration. I could sense he was enthusiastic and passionate to cut a deal with us since we were out-of-state Indiana residents. When we met Jason in person, he was professional, co-ordial and made every effort to precisely understand our configuration. In this, he pointed out a MAJOR flaw which other dealerships failed to let us know that X-Line and X-Drive were 2 separate options. All this while we were under the impression that they are 1 and the same which was not the case. He exactly explained us what X-Drive means which is AWD which is what we were looking for. Based on our discussion, he not only helped us save $1500 but also made sure they quote LOWEST price among 5 BMW dealerships in Mid-west. This showed Jason was knowledge whose sole intention is to win customer's confidence and build long term relationship. We were extremely happy with the deal and signed the paper work to get our dream car. Even when we were supposed to pick our vehicle, Jason arranged for Uber to give a ride upto their dealership. Only gripe I had about entire experience was APR rate which Dealership quoted was bit higher (3.49%) than my expectation based on good credit score. Overall, I had a wonderful experience with BMW of Cincinnati North dealership specially with their salesperson Jason Maudlin. More

Easy to work with, Good Service I brought my 2013 BMW M3 in for an EDC malfunction. The staff was great at getting me in relatively quickly. I was given a loaner car for 2 days while I brought my 2013 BMW M3 in for an EDC malfunction. The staff was great at getting me in relatively quickly. I was given a loaner car for 2 days while parts were ordered and replaced under factory warranty. I also had them update software and do an oil/filter change during my visit. The staff is friendly, they have great communication, and they're easy to work with. More

run flat issue Brought car in for service due to a rotation sound coming from tires......sounded like I had a flat but I didn't. We looked at the tires and they see Brought car in for service due to a rotation sound coming from tires......sounded like I had a flat but I didn't. We looked at the tires and they seemed to be fine. Once at the dealership they saw right away that my tire had a bolt with a washer imbedded in one of the tires. They were able to change the tire out while I waited which took about an hour. I was happy to have it taken care of under my tire warranty. More

John Ogden Is The Best It's been a year since I travelled to Munich for European Delivery of my m235 convertible. John Ogden made both this trip and the one previous in 200 It's been a year since I travelled to Munich for European Delivery of my m235 convertible. John Ogden made both this trip and the one previous in 2004 an easy and enjoyable experience. His attention to detail and assurance made the process from purchasing to delivery a delightful experience. John continues to overdeliver in customer service. I would recommend John to anyone considering purchasing a BMW. He is invaluable asset to BMW of Cincinnati North. More

Good Service I received exactly the servixe that was required and expected. Dana was very hospitable And had my service done in a reasonable period of time. I re I received exactly the servixe that was required and expected. Dana was very hospitable And had my service done in a reasonable period of time. I received my car back cleaner that when I arrived. More

Jeff Page is FANTASTIC!!! Extremely responsive; high integrity; courteous; knowledgeable; and reliable. Jeff has always delivered excellent service! I will continue to be a l Extremely responsive; high integrity; courteous; knowledgeable; and reliable. Jeff has always delivered excellent service! I will continue to be a loyal Cincinnati BMW customer. He's the BEST. More

2013 M3 service Have been getting service here for almost 20 years. Always great! I had my winter wheels and tires swapped out for summer wheels and tires along wit Have been getting service here for almost 20 years. Always great! I had my winter wheels and tires swapped out for summer wheels and tires along with vehicle check. Its a great service to have the off-season tires stored at the dealership and swapped as seasons change. Staff has always been very helpful! More