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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

April 20, 2017

Excellent service The staff here are very nice and welcoming. My salesman helped me with the new car from every step along the way. There was a little bit of a problem More

by m4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for the review. At Jake Sweeney BMW, we believe our customers are family. We strive to give every customer timely service and customer service with the utmost quality. We beyond thrilled to hear that your experience with Brian was not only smooth, but he even drove 100 miles to deliver it to you. Thank you for your business and enjoy your new BMW. Have a great day!

April 20, 2017

Great experiance Everyone that I came in contact with was personable and more than happy to make my buying experience wonderful I had a very non stressful experience More

by Cms122452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maudlin
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customers are vital to our dealership. That's why at Jake Sweeney BMW we strive to make each and every customer feel right at home. We are happy to hear you had an exceptional experience with Jason and our staff. Thank you for your business and enjoy your new BMW. Have a great day!

April 20, 2017

The Ultimate Driving Machine Courteous, knowledgeable and efficient along with friendly advices. This follows a favorable buying of the car which was also a pleasant experience. B More

by bobdutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Apr 21, 2017 -

BMW of Cincinnati North responded

Thank you for the review. We know the car buying experience can be very stressful. At Jake Sweeney BMW, we strive to make your car buying experience easy and smooth. Our goal is to make you feel right at home and get you in a great car with a great deal. All of us are pleased to hear that Shawn was able to walk you through the deal. Thank you for your business and have a great day!

April 14, 2017

First service visit Dana was very friendly & helpful in getting me setup for valet service for future service appointments. I waited for the service repairs & it was rea More

by Yo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 18, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW of Cincinnati North, quality is our goal. We strive to give both exceptional services for your cars, but also give the best customer service. All of us are proud to hear that we not only serviced your car in a timely manner, but made sure it was serviced right! Thank you for your business and have a great day!

April 11, 2017

Great Service Team The Clint Service Adviser Shaun Snelling was very patient and helpful to understand my needs and provide good advises. The service was completed on t More

by 2003 540i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling, Evan King
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our service and customer service is very important to us at Jake Sweeney BMW. We strive to get the job done in a timely manner with the highest quality service work possible. All of us are happy to hear that you had a smooth visit to our service department. Thank you for your business and have a great day!

April 11, 2017

Very Good experience! This guy is very friendly and patient.For our questions can also be very detailed to give answers. It was because of his friendly attitude that I deci More

by houwsng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. We value our customers and like to think that our customers are actually family. The car buying experience can be very stressful, that's why we believe in making our customers feel like they're at home to make the purchasing process smooth and easy. All of us at Jake Sweeney BMW are very happy to hear that Jeff's friendly attitude and respect gained your trust. We would like to thank you for your business welcome you to the Jake Sweeney Family. Have a great day!

April 10, 2017

First Service Experience Perfect! My first service experience was just as promised...on time, no surprises, very professional and courteous. I look forward to a long term relationship More

by Matt VanSant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Page
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, our customers are family. We believe in giving you the best customer experience possible. We're all happy to hear that your first experience with us was smooth, easy, and remarkable. We would like to thank you for your business as well as welcome you to the Jake Sweeney family. We're looking forward to your business and hope you have a great day!

April 08, 2017

Awsome car buying experience. When we arrived at BMW North everyone we came in contact with treated us wonderful. Our salesperson Bradley Schultz took great care of us. We were ask More

by dawndebolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Donohue
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for the review. In Jake Sweeney BMW, we believe that our customers are family. We strive to make all of our customers feel at home and make sure the buying process is stress free. All of us are happy to have heard that you felt right at home with us and that Bradley Schultz was able to make the process easy. Thank you for your business and welcome to the Jake Sweeney family! Have a great day!

April 08, 2017

Excellent job by Aatir, very informed ,courteous, sincere ,good follow up. Manager very helpful and saved us money. Clean and friendly People stayed back after work, to c More

by Job well done
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aatir Barlas, Nick Markoff
Apr 12, 2017 -

BMW of Cincinnati North responded

Thank you for your review. The relationships we have with our customers are very important to us. We believe in giving the highest quality service and customer service. We are pleased to hear that we worked with your schedule and give you the best deal possible. From all of us at Jake Sweeney BMW, thank you again for your business and the kind words. Have a great day!

April 07, 2017

pleasant i always enjoy my visits to Sweeney BMW. Laid back, clean and comfortable. Nice cars to look at in the showroom. Decent coffee. thanks again More

by bikerbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wills
Apr 07, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customer relationships are important to us at Jake Sweeney BMW. We are pleased to hear you had an exceptional experience with us. Thank you for your business and your loyalty to us. Enjoy your new BMW and have a great day!

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