BMW of Cincinnati North

Good experience Great sales person. Service and service people from time I arrive to time I leave have always been courteous and keep me informed as to status of wo Great sales person. Service and service people from time I arrive to time I leave have always been courteous and keep me informed as to status of work. Finance person when I leased the car was a little "Iffy"did not explain some charges and tried to push some items that probably want good value More

Looking for a BMW? Look no further than Cincinnati North When my old BMW was heading towards retirement, I visited several dealerships in Chicago - my new home town. The process was painful and I wasn't sat When my old BMW was heading towards retirement, I visited several dealerships in Chicago - my new home town. The process was painful and I wasn't satisfied with my experience. So I got out my old user manual and lo and behold, it still contained Jo Carter's business card from 21 years earlier! I immediately called Jo, reconnected, and from there, everything came together perfectly. As I was already coming to Cincinnati in a few weeks, Jo was able to have EVERYTHING and I mean EVERYTHING ready prior to my arrival. It was the best buying experience ever and I would highly recommend both Jo and BMW of Cincinnati North. More

Excellent I highly recommend this dealership! Professional, yet casual. Always exceed expectations! No pressure sales. I felt confident that My deal was fai I highly recommend this dealership! Professional, yet casual. Always exceed expectations! No pressure sales. I felt confident that My deal was fair and honest. The showroom is immaculate and comfortable. Nice treats/beverages. More

Make sure you call Clay Moorhead I've bought and/or leased several BMWs over the past 12 years and each time I've returned to BMW of Cincinnati North due the relationship established I've bought and/or leased several BMWs over the past 12 years and each time I've returned to BMW of Cincinnati North due the relationship established with Clay. I recently decided to buy out my current lease and he made the process simple and quick. It doesn't matter how many questions I have (a lot), he is patient and responsive. His knowledge of the brand and the automotive industry combined with his amazing sense of humor lends itself to a positive shopping experience. He works hard to earn your trust and patronage. Go see Clay when BMW ownership is your destination. Also special shout out the service team! They provide great service after the sale. More

Purchased First BMW from Cincinnati North After a few weeks of communicating via email and phone, due to my unavailability because of work, I finally purchased my first BMW from this dealershi After a few weeks of communicating via email and phone, due to my unavailability because of work, I finally purchased my first BMW from this dealership! I never write reviews for anything I purchase but I believe this transaction deserve one. A 2013 335i was on their website and also AutoTrader that caught my attention so I requested more information from Clay Moorehead. I live just north of Indianapolis, IN and driving down to Cincinnati was not an option for me. So, we exchanged information regarding the vehicle and my trade-in via email and phone to get the first few steps out of the way which resulted in myself traveling to the dealership for an appraisal. When I finally managed to drive down, I first met Brad Schultz in which he walked me over to meet Clay Moorehead. From that point on, Brad took care of me from start to finish and let me tell you, this has got probably THE MOST professional and easiest negotiation, appraisal, the whole nine yards I've dealt with, ever. I have previously owned two BMW's before and during the process of obtaining them, they were nothing compared to this experience. Brad was very knowledgeable, focused on my needs, worked very hard with this deal, and very friendly as well. Without taking much of my time due to the distance traveled, he made sure that the paperwork was already in order and would just need my signature upon my arrival. This deal couldn't have gone as smooth as possible without him! In the end, Clay approached and congratulated me with the purchase and Brad made sure my requests were completed during the car checkup before I left. This dealership and with the likes of Clay and Brad definitely earned my business. I'm happy to say that I will be purchasing my next and all future BMWs from here! More

Lots of help I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I wanted, I got my BMW from Jake Sweeney. Chris Lykins was the salesman, but he didn't pressure me or fast talk. He took me for a drive, as long as I wanted, with my dog, Lola as passenger. He helped with the financing by looking up any special arrangements that BMW has with different companies and we found money off with the company one of my sons works at. He even came over to my house to help program the automatic garage door opener. He was really helpful all the way through the process. More

Purchased My Second 5 Series This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, cust This is the second 5 series I purchased from this dealership, WHY because these guys are the best, My salesperson, Brad Schultz is knowledgeable, customer focused and easy to deal with, not pushy. He listens to what the customer wants and gets the job done! My sales transaction was smooth, the paperwork was processed quickly and accurately. These guys are the best! The service department is the "creme de la creme" no one wants to have their car serviced but if you must this is the place to be, Chris Owens and Shaun Snelling are patient, thorough and knows their stuff. Overall this place is "beemer" paradise everything is good. More

Robert was helpful too I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out of to I worked with lots of professional people on my car purchase here. They know their product. Give them a try even if you are flying in from out of town. More

Efficient and customer oriented My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced me My second lease with Chris was as flawless and as easy as the first. Chris made sure all the paperwork was in order before my arrival, introduced me to key staff members and was a knowledgable reference on the walk through of the cars features. His focus on customer service won me over the first time and will keep me coming back. More

In and out with Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with the b Chris helped me through trading in a car and purchasing a CPO three series in an afternoon. He walked me through all options and we came up with the best car given how many miles I drive a year. He has followed up many times to help out with any questions I have after the purchase and I recommend him to anyone looking for their first bmw experience! More