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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
345 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 345 reviews

November 02, 2023

Service Department Reception is good, friendly and efficient. Service pricing is extremely high and not value for money. More

by Michael McD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Rose
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Helpful
November 01, 2023

Great experience with Mr Joey Lane my service advisor. He is very professional and take care of customers very well More

by Jjamaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane, Jason Creacy
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Nov 03, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 31, 2023

3rd car in a row that Alex has put me in. He kept me updated every step of the way as the car was being built and shipped over here. Went out of his way to handle a little glitch that came up More

by pulse.audiovideo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Nathaniel
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Nov 07, 2023 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Alex provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
October 23, 2023

The salesman, Andrew, was great. They made everything super easy. We got a great deal on my son’s BMW 2 Series, paid below market price. The finance manager, I apologize, I forgot hi More

by Herb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Guerrero
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Oct 25, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that the salesman, Andrew, and the entire team at BMW of Clear Lake made your experience super easy and that you got a great deal on your son's BMW 2 Series, paying below market price. The excellent service provided by the finance manager and your overall satisfaction with the dealership are highly appreciated. Your recommendation and kudos are valuable. Your positive experience is much valued!

Helpful
October 22, 2023

Excellent Service and most professional! Very efficient. Client representative was outstanding. Looking forward to next BMW Clear Lake visit ! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Oct 24, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you received excellent service and found the team at BMW of Clear Lake to be highly professional, and efficient and that your client representative was outstanding. Anticipating your next visit is a great testament to the positive experience you had. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 20, 2023

My service advisor Chip provided exceptional customer service to me. Treated my vehicle as if it was his vehicle! More

by Holu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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Oct 24, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that your service advisor, Chip, provided exceptional customer service and treated your vehicle as if it were his own. Dedication and personalized care can greatly enhance your service experience. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 19, 2023

Cheryl is the best service advisor. She always takes great care and resolves all issues brought to her attention. More

by Lkfielding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simon
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Oct 24, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Cheryl is the best service advisor and consistently takes great care of your needs, resolving all issues brought to her attention. Having a dedicated and effective service advisor can make all the difference in your service experience. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 19, 2023

Excellent service as the norm. Chip and Joe are Always a pleasure to deal with. Too bad for them they have to deal with me. Lolol More

by John jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim , Alan , Chip, Joe , David , Trae, nathaniel
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Oct 24, 2023 -

BMW of Clear Lake responded

It's great to hear that you consistently receive excellent service at BMW of Clear Lake and that dealing with Chip and Joe is always a pleasure. Building a positive relationship with service advisors can make all the difference in your service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 19, 2023

Dealership is clean, customer oriented & amazing. No complaints I would recommend them to anyone’s . Detail too More

by ramishajohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
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Oct 24, 2023 -

BMW of Clear Lake responded

It's great to hear that the dealership is clean, customer-oriented, and amazing, and it's wonderful that you have no complaints about your experience. Thank you for your recommendation. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 16, 2023

I needed a quick oil change and they were able to accommodate so I could make my flight. More

by ladonbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
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Oct 24, 2023 -

BMW of Clear Lake responded

Getting a quick oil change to accommodate your travel plans, like making your flight, is a fantastic example of responsive and customer-focused service. It's great to hear that they were able to assist you in a timely manner. We appreciate your business. We look forward to assisting you in the future.

Helpful
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