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BMW of Clear Lake

Webster, TX

4.8
916 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 916 reviews

December 12, 2025

Very smooth service by Clearlake BMW . and agent Rader. Though it took extra time .Thank you More

by peedikayil4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader - service manager
Dec 19, 2025 -

BMW of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 09, 2025

I had a wonderful experience at BMW Clearlake thanks to my salesman, Dwayne Mickens. From the very beginning, he was extremely helpful and knowledgeable, answering all of my questions without ever making m More

by Lbdominguez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Mickens
Dec 10, 2025 -

BMW of Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dwayne Mickens here at BMW of Clear Lake! Thanks again for the recommendation, and have an amazing day!

December 09, 2025

Great in every way Alyssa Munoz is very good at her job. Attentive clear and professional. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Munoz
Dec 11, 2025 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2025

Very easy online scheduling, fast same day service and great customer service! Can’t ask for more. More

by massimomarinelli13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Dec 07, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

Ms. Diana was very professional, knowledgeable and all around great service advisor. Thanks Diana for all your help. More

by jacervantes2020
Recommend Dealer
Yes
Employees Worked With
Installed new tire,
Dec 07, 2025 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

Service and Sales is always easy and excellent at this dealership. I’m always treated like a high valued customer, never ever less than. Harry is my service advisor and is nothing short of incredible. More

by COREYDOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Dec 12, 2025 -

BMW of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We hope to be of service to you again in the future. Best wishes, BMW of Clear Lake

December 04, 2025

My experience with Clear Lake BMW was, as always pleasant and satisfying. My service tech (Jamal Russel) is consistently courteous, professional and knowledgeable. More

by slimuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Russel
Dec 12, 2025 -

BMW of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We hope to be of service to you again in the future. Best wishes, BMW of Clear Lake

December 04, 2025

I recently purchased my new car at BMW Clear Lake, and the entire experience was exceptional from start to finish. The atmosphere at the dealership is incredibly friendly and relaxed, making the whole pro More

by Mario.boehme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Guerrero
Dec 05, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2025

They charged me "miscellaneous charges" didn't even bother cleaning my car and refused to explain the bill. More

by Mq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl
Dec 04, 2025 -

BMW of Clear Lake responded

Hi, Thank you for sharing your feedback. We’re very sorry to hear about your experience with unexpected charges and the lack of clarity around your bill—this is definitely not the level of transparency or service we aim to provide. We’ve tried to locate your visit using the name attached to this review, but we haven’t been able to find a matching record. We’d really appreciate the opportunity to look into this further and address your concerns directly. Please reach out to me at johnnathanmendoza@group1auto.com or by phone at 281-557-7052 so we can review your visit and work toward a resolution. Thank you, and we hope to hear from you soon. – BMW of Clear Lake Johnnathan Mendoza Service Director

December 02, 2025

I can’t say enough about how pleased I am with my new vehicle and the professionalism of the sales person Andrew, who treated me like family?and helped me along the way. The delivery of my vehicle was ve More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Guerrero
Dec 03, 2025 -

BMW of Clear Lake responded

Hi John, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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