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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
916 Reviews
Call Dealership (281) 557-7000
View Awards

15943 Gulf Fwy

Webster, TX

77598

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Showing 916 reviews

November 13, 2025

MMatt provided me with exceptional professionalism and demonstrated outstanding customer service. He ensured that all inquiries were addressed promptly and kept me informed of the progress. More

by Sotojr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 15, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind words and for recognizing our commitment to exceptional customer service. We are thrilled to hear that Matt exceeded your expectations, and we will be sure to pass on your compliments to him. We look forward to continuing to provide you with top-notch service.

November 13, 2025

Mr. Harry Fernandez was very helpful and understanding. I appreciate him and the other individuals who were involved with the repairs and assistance. More

by Lesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know all of their names.
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Nov 15, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Rader Evans did a great job about scheduling my wife’s car for a window replacement. Rader went above and beyond about getting the parts order and even delivering the car to my house because we couldn’t More

by German Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
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November 08, 2025

Awesome! ! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome! More

by Jenkins433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernande
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Nov 09, 2025 -

BMW of Clear Lake responded

Hi, thank you for the high star rating! We hope you have a great day!

November 07, 2025

Cheryl Koterba from the service department provided exceptional service. Initially, I was quite upset due to a misunderstanding during a service call to the dealership. The lady on the phone inadverten More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl koterba
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Nov 08, 2025 -

BMW of Clear Lake responded

Hi Jamie, thank you for your kind review; we are happy to pass along your comments to Cheryl here at BMW of Clear Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2025

Dealing with the salesman and dealership Manager was the best experience I have had with a car dealership and I have purchased at least 100 new vehicles. I strongly endorse the dealership and staff. More

by Ron.bopp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and the sales manager.
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Nov 09, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Thank you, and have a fantastic day!

November 07, 2025

Super great customer service, purchase my car from same place. Now I'm getting my service done sensational. I was able to get some shopping done. They offered me a Uber and I went to the mall and came back More

by shemekajohnson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 09, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 06, 2025

This BMW facility has been taking care of my car needs for at least 20 years. They are awesome when it come to customer service. More

by Patwalton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Nov 08, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2025

Cheryl is a great service provider. She always takes care of all my maintenance needs as for the last 15 years. More

by jamesevans1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Nov 07, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

November 05, 2025

A great place to shop, and a great place for service. Their sales staff, financial staff and auto servicing staff all excel. While the people make the experience, the facility is really nice too. More

by gene.sheerin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Najem, Nathaniel Dickout, Nick Strehl, and Kris (the tech/app expert)
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Nov 06, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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