BMW of Columbus

Awesome!! Everyone is very professional, advisor was very aware of service issue and was very thorough in explanation, also got to meet technician,which is very Everyone is very professional, advisor was very aware of service issue and was very thorough in explanation, also got to meet technician,which is very rare, just a truly amazing experience!! More

Customer Service My experience at BMW was great. I was well informed about my car status, and the customer service from Mr. Barnes was excellent at Columbus BMW. My experience at BMW was great. I was well informed about my car status, and the customer service from Mr. Barnes was excellent at Columbus BMW. More

Great Service BMW of Columbus helped me find a great, new car! The process was easy and I definitely recommend them to anyone who is in need of a new car. BMW of Columbus helped me find a great, new car! The process was easy and I definitely recommend them to anyone who is in need of a new car. More

Aftermarket service I don’t know that I could recommend this dealership. David Bass and Carrie Ellis are great and the only two service managers I’d use for service, but I don’t know that I could recommend this dealership. David Bass and Carrie Ellis are great and the only two service managers I’d use for service, but while sitting in David’s office I heard one of the big bosses chewing out a receptionist totally unprofessional should have had her come to his office, it was a situation about a valet for a ten year old car that was in for service. He was pissed that she had set the customer up for this and I’m thinking if it’s available why not, but I realized when you’re only about making money you could care less about assisting a customer that may buy another car from you due to how well you treat them. The workers are great here but the higher ups know we’re at the end of the highway and will have to be inconvenienced to go to the next closest dealer so they truly treat people very nonchalant and show that they could care less about anything but you buying another car. Please discuss this attitude with you entire staff it may help you all see that 50th car in a month versus 48 or 49. I’m just saying word of mouth is powerful. David or Carrie could easily be service managers. More

Amazing Customer Service The staff was Friendly & knowledgable. They always actively listen and address your concerns. Nothing is to big or small of an issue to discuss. Thank The staff was Friendly & knowledgable. They always actively listen and address your concerns. Nothing is to big or small of an issue to discuss. Thanks More

Exceptional service with David David customer service was spot on it was a pleasure working him. COMMUNICATION is a very important piece and key to dealing with the customer. David customer service was spot on it was a pleasure working him. COMMUNICATION is a very important piece and key to dealing with the customer. More

Perfect When businesses do a great job we should let people that want to deal with good hard working company know where to shop, perfect quality work When businesses do a great job we should let people that want to deal with good hard working company know where to shop, perfect quality work More

Excellent experience I live in Nashville and I purchased my car from Brooks Brannan, internet sales manager, who was extremely responsive and easy to work with. Ultimately I live in Nashville and I purchased my car from Brooks Brannan, internet sales manager, who was extremely responsive and easy to work with. Ultimately, even though another dealership offered a somewhat lower price I appreciated the professionalism and thoroughness of working with Brooks, and was happy to purchase the vehicle from him. More

Outstanding from start to finish! From arriving at the dealership to the final paperwork everything and everyone was totally professional, courteous and informative, making the entire From arriving at the dealership to the final paperwork everything and everyone was totally professional, courteous and informative, making the entire experience a enjoyment. We are looking forward to enjoying our new SUV. More

My salesman was very professional and he took his time. BMW of Columbus outstanding a very friendly staff. Clean outside and inside. The staff was very welcome and invited with customers. I will give recomm BMW of Columbus outstanding a very friendly staff. Clean outside and inside. The staff was very welcome and invited with customers. I will give recommendations to BMW of Columbus any time. My salesman was very patient and professional. More