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BMW of Darien

Darien, CT

4.8
2,186 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,186 reviews

December 18, 2019

Very easy to do business with Jim Scheckter was excellent from the first phone engagement to the getting the car on order. BMW of Darien continues to be my fist stop when looking More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Dec 18, 2019 -

BMW of Darien responded

It's wonderful to hear that from start to finish Jim provided excellent service! Thank you so much for your repeat business. We really appreciate you coming to BMW of Darien first when you're in need of a new ride.

December 16, 2019

Excellent as Claus was extremely helpful in helping me make a selection of a vehicle and walking me through the process and ensuring that I was comfortable with my decision. More

by esiegel
Recommend Dealer
Yes
Employees Worked With
Claus Hattasch
Dec 16, 2019 -

BMW of Darien responded

It's wonderful to hear that you drove home from BMW of Darien in a car you love! Thank you so much for rating us five stars and giving a shout out to Claus. We hope you have a wonderful week!

December 14, 2019

Per usual BMW of Darien provides an excellent customer experience! James my service provider could not have been more accommodating or helpful!! Kudos to you team !! More

by LisaMiceli1029
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Dec 16, 2019 -

BMW of Darien responded

Thank you for the review! We are so grateful to have you as a regular customer here at BMW of Darien. James is excellent, and we will be sure to let him know that you appreciate him. We're looking forward to seeing you again!

December 11, 2019

Jim was incredibly helpful with the entire car purchase process, from beginning to end. He explained everything clearly and followed up as promised. We would definitely work with him again! Thanks, Jim! More

by Kh
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Dec 11, 2019 -

BMW of Darien responded

It means so much to hear that you had a five-star car-buying experience from start to finish! Thank you for posting this great feedback about Jim. We truly appreciate it and would absolutely love to work with you again at BMW of Darien.

December 07, 2019

Chris Legere was fantastic. Very responsive and professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. More

by pcalanca
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Dec 09, 2019 -

BMW of Darien responded

All of us here at BMW of Darien are so pleased to hear that you enjoyed working with Chris! We will be sure to share your kind words with him. We are looking forward to seeing you again!

December 06, 2019

Great experience. Clean facility. Pleasant and responsive employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! More

by hkevryan
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Dec 09, 2019 -

BMW of Darien responded

Thank you for the review. We are so pleased to hear that you enjoyed our facility. Ensuring that our customers are treated to communicative and responsive service is very important here at BMW of Darien, and we are glad that we fit the bill. We hope to see you again!

December 03, 2019

2nd car from Jim - Top Class Customer Experience Following the smooth process to purchase our first car from Jim, we decided to buy our second car from Jim too. He has been super helpful and secured More

by Lang family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Dec 03, 2019 -

BMW of Darien responded

Your loyal business means so much to us here at BMW of Darien. Thank you! Providing top class customer service is important, and we couldn't be more pleased to hear that Jim made that happen for you. We will be sure to share your kind words with Jim!

December 01, 2019

Iffy service Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a stran More

by Omalita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember their names. Only Vince.
November 29, 2019

Excellent experience with Jim at BMW of Darien I had excellent experience of buying the car, and Jim has been great throughout the entire process. He is knowledgeable, helpful and always great with More

by nkonstorum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Dec 02, 2019 -

BMW of Darien responded

Thank you for the review! We are so happy to hear that we helped you get a car you are satisfied with. Ensuring that our customers have a great time throughout the purchasing process is important to us here at BMW of Darien, and we are glad that we hit the mark. Jim is great, and we will be sure to let him know that you enjoyed working with him!

November 27, 2019

Jim has been great through out the entire lease process. He is helpful, knowledgable, pleasant to work with and responsive. He listened to our needs and worked hard to find the optimal solution. Despite the More

by Lang family
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Nov 27, 2019 -

BMW of Darien responded

We're delighted you had a positive experience working with Jim! Thank you for sharing and it was our pleasure to assist you! We thank you for choosing BMW of Darien and we appreciate your business.

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