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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.7
1,882 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,882 reviews

May 09, 2024

Great advisor for service. Car was replaced as promised and received good advice. Easy drop off and pickup More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

BMW of Darien responded

Randy, we're glad to know your experience at BMW of Darien was smooth and efficient. Thanks for trusting us with your vehicle's service - safe travels!

Helpful
May 09, 2024

Everyone was very professional and courteous. They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a ti More

by Isiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

BMW of Darien responded

Isiah, it's great to know Luigi and our team at BMW of Darien were able to diagnose and fix your vehicle promptly. We appreciate the positive feedback!

Helpful
May 07, 2024

Dealer under construction. Service was delivered as promised. Transportation provided each way. The car was cleaned. More

by davidokaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024

Always pleasant, attentive to detail and helpful with rides and/or loaner cars. Convenient to where I live and where we have purchased several cars More

by Sqlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

BMW of Darien responded

We're glad to know you've consistently had positive experiences with us at BMW of Darien. We appreciate your continued support and look forward to serving you in the future!

Helpful
May 07, 2024

I had an emergency tire replacement and was able to get it done on a Monday, which is usually very busy. The car undercarriage was inspected with no spurious service recommended which speaks to the trustw More

by ludwigbchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

BMW of Darien responded

We're glad to know that we could assist with your emergency tire replacement at BMW of Darien, even on a busy Monday! It's great to see our team's trustworthiness reflected in your experience. Thanks for the review!

Helpful
May 05, 2024

Very professional dealership Steve K was amazing- will always be a pleasure to work with him and I would refer him in a flash. More

by meerasingh67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Darien responded

We're delighted to know that you had a great experience with Steve at our BMW of Darien dealership. Your willingness to refer us means the world! Thanks for your review. We are here for any of your future needs!

Helpful
May 04, 2024

I appreciate how efficient Sebastian was with the contract and was very mindful of the fact that I had a very busy day at work and was flexible enough to work based on my time frame. That says a lot More

by saira.nasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Darien responded

We're glad to know Sebastian was able to accommodate your busy schedule and make the process efficient for you at BMW of Darien, Saria. We strive for flexibility and understanding with all our customers, so it's great that we hit the mark! Thanks for sharing your experience.

Helpful
April 30, 2024

I have been very pleased with my service experiences. The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no char More

by NanaJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

BMW of Darien responded

We're delighted to know you've had positive service experiences at BMW of Darien. It's great that our valet option and video inspection have added convenience for you! We appreciate your feedback and are here for any of your future needs!

Helpful
April 30, 2024

Sebastian and Anderson were terrific. Attention to detail and their warm personalities while keeping me first were always there first. I made two good friends. I was referred by Miche More

by Tonyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

BMW of Darien responded

Tony, we're delighted to know that Sebastian and Anderson provided you with top-notch service at BMW of Darien. We appreciate your kind words and the referral from Michelle! Enjoy your new ride!

Helpful
April 26, 2024

Super fast, great communication, send me a video link of the work being done to the car. Finished the job in half the time scheduled More

by edwardalexallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

BMW of Darien responded

We're glad to know that you appreciated our efficient service and communication at BMW of Darien. It's great to see your positive feedback about the video update too! Thanks for choosing us, we look forward to serving you again in the future.

Helpful
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