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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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February 04, 2022

I've had my 328xi for 8 years and it still runs beautifully. The service department is efficient and dependable. I totally trust my advisor, Vince Pampena. He's been great. It's terrific to get More

by brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Fast efficient and friendly service. Valet service is especially helpful and much appreciated, especially for working owners. More

by nicholasbrookes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 03, 2022

Best service experience out of other BMW dealerships I’ve visited in the past. Very professional and courteous. More

by ahmedsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 03, 2022

Everything is handled efficiently from drop off to loaner to pickup. It’s a classy operation. More

by pslaif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 03, 2022

Alec Marino was outstanding. Valet service was perfect. Very efficient service. Very satisfied with experience. More

by seg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Marino. , Frank Ciardullo
February 02, 2022

Frank in service was responsive, informative, pleasure to work with and ensured vehicular was done in timely manner More

by Rt Kurtz for Lisa Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 02, 2022

Helpful representative who explained things very clearly that was understandable and complete. Lou was equally friendly and courteous More

by Christopher.j.swift
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
February 02, 2022

I was very pleased with the courteous and professional manner I encountered from all BMW employees I was in contact with. More

by Pth0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou & Chris
February 01, 2022

Great timely service. Valet pick up and drop off is an excellent option. My X7 is well taken care of. More

by rayraphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Marino
February 01, 2022

Excellent; new to this dealer but not to the marque and other bmw dealers so I was not disappointed More

by Boatas30!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
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